Student Success Coordinator (Freshman)

for overseeing activities to meet the College's retention goals for year one. This is a grant-funded position through September 2026 under Calumet Colleges Strengthening Hispanic-Serving Institutions grant.

ROLES & RESPONSIBILITIES:

First Year Requirements

Program Leadership and Development:

• Implementation of the Freshman Year Experience (FYE) program.
• Develop innovative initiatives to enhance the first-year student experience, including orientation, first-year seminars, peer mentoring, and co-curricular activities.
• Collaborate with academic departments, student services, and other campus entities to integrate FYE programs into the broader college experience.

Staff Supervision and Development:

• Supervise and mentor FYE Peer Ambassadors.
• Provide professional development opportunities for staff to ensure high-quality program delivery and continuous improvement.

Student Engagement and Success:

• Meet one on one with freshman to provide integrated social, emotional and academic support.
• Foster a supportive environment that promotes student engagement, academic achievement, and personal growth.
• Develop and implement strategies to support the transition of first-year students, with a focus on retention, persistence, and success.
• Oversee the coordination of first-year seminars, academic workshops, and social integration activities.

Assessment and Evaluation:

• Measure and monitor the retention Key Performance Indicators (KPI) and identify necessary changes to address retention.
• Work with the retention committee, faculty and staff to respond to academic alerts and support students.
• Respond to faculty submitted academic alerts and work with students to ensure they receive the necessary assistance and support.
• Analyze data related to student retention, academic performance, and satisfaction to inform program improvements.
• Prepare regular reports on program outcomes and present findings to college leadership.

Collaboration and Partnerships:

• Work closely with faculty, staff, and administrators to ensure FYE programs are aligned with the colleges mission and grant goals.
• Develop partnerships with campus and community organizations to enhance the FYE program offerings.
• Collaborate with campus partners such as GENL 100 faculty who support the first-year experience and coordinate meaningful and welcoming activities that foster student engagement, academic success and a sense of belonging.
• Represent the FYE programs on various college committees and task forces.

Grant Requirements

• Work collaboratively with the VP for Student Engagement and Retention, Director of Career Services and Student Success, and the HSI team
• Prepare regular reports to meet grant requirements
• Utilize budget resources effectively to meet grant goals
• Demonstrate commitment to meeting student needs

Requirements:

QUALIFICATIONS:

• Bachelors degree or higher
• At least one year of experience working with student populations, preferably in a high school or community college setting
• Excellent verbal and written communication skills
• Ability to work in a team, as well as being self-motivated
• Skilled in using Microsoft applications, such as Word, Excel, and PowerPoint
• Bilingual a plus

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