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James Cook University Jobs

Student Success Librarian

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James Cook University

Townsville QLD, Australia

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Student Success Librarian

HEWL 7

2026-05-04

Location

Townsville, QLD, Australia

James Cook University

Type

Full-time Permanent

Salary

$99,878 – $110,446 (HEWL 7)

Required Qualifications

Library and Information Science qualification
Information and digital capability expertise
Analytical and evaluation skills
Collaborative partnerships
Communication and facilitation skills
Organisational and problem-solving skills
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Student Success Librarian

Student Success Librarian

  •  494924
  •  Townsville
  •  Professional
  •  Full time
  •  Closing on: May 4 2026

James Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally and globally.

We now have an exciting full-time opportunity for a Student Success Librarian to join our team in the Education Division.

  • Full time opportunity | 36.25 hours per week
  • Located at the Townsville Bebegu Yumba campus
  • HEWL 7: $99,878 – $110,446 plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits

ABOUT THE ROLE

The Student Success Librarian plays a key role in improving student capability, retention, and wellbeing by delivering targeted information and digital capability initiatives tailored to the needs of diverse student cohorts. The role contributes specialist library expertise to integrated academic and student services frameworks, supporting coordinated and holistic approaches to student learning and support. It promotes equitable learning environments by contributing to initiatives that enhance access, participation, and academic success for diverse and underrepresented student groups. The Student Success Librarian enhances students’ research and academic skills through the design and delivery of engaging workshops and high‑quality, on‑demand learning resources across face‑to‑face and online platforms. The role also demonstrates the impact of library contributions by analysing engagement data and learning analytics to evidence improvements in retention, academic performance, and student wellbeing, while embedding student success expertise within disciplinary contexts through timely, targeted interventions that support teaching and learning activities.

WHAT YOU CAN ACCOMPLISH IN THE ROLE

  • Qualifications and experience in Library and Information Science or a related discipline, aligned with the appropriate Higher Education Worker Level under the Enterprise Agreement.
  • Demonstrated ability to contribute information and digital capability expertise to the design and delivery of student success and retention initiatives.
  • High-level analytical and evaluation skills, with the ability to collect, interpret, and report on engagement data and learning analytics to demonstrate impact and inform continuous improvement.
  • Proven ability to build strong collaborative partnerships across academic support services, student services, teaching staff, and diverse student communities.
  • Excellent communication and facilitation skills, including cultural competency, strong presentation capability, and an empathetic, professional approach to student support.
  • Well-developed organisational, problem‑solving, and administrative skills, with the ability to manage competing priorities and exercise initiative in developing innovative solutions.

Position dimension

       Eligibility for Associate membership of the Australian Library and Information Association (ALIA)

HOW TO APPLY 

Are you ready to make a difference? Join us at JCU, where your future meets the tropics.

Click the ‘apply’ button to be redirected to the JCU careers page, create an applicant account and follow the steps below:

  1. Complete the application form
  2. Upload your current resume
  3. Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success

Applications close Monday, 4th May at 11.55pm.

ABOUT OUR PROCESS

At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.

Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.

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Frequently Asked Questions

🎓What qualifications are required for the Student Success Librarian role?

Candidates need qualifications and experience in Library and Information Science or related discipline at Higher Education Worker Level. Eligibility for Associate membership of the Australian Library and Information Association (ALIA) is essential. Explore administration jobs or higher ed career advice for preparation tips.

💰What is the salary and benefits for this position?

HEWL 7 salary range: $99,878 – $110,446 plus up to 17% employer superannuation contributions, leave loading, and other benefits. Full-time at 36.25 hours per week. Check university salaries for comparisons in higher education.

📝How do I apply for the Student Success Librarian job at JCU?

Click 'apply' on the JCU careers page, create an account, complete the form, upload your resume and a cover letter addressing key requirements. Applications close May 4, 2026 at 11:55pm. Use our free resume template and free cover letter template to stand out.

👩‍🏫What are the key responsibilities of a Student Success Librarian?

Deliver targeted information and digital capability initiatives, design workshops and resources, analyse engagement data and learning analytics, promote equitable learning, and embed expertise in disciplinary contexts. Focus on student retention, wellbeing, and academic success. See similar roles in libraries administration jobs.

📍Where is the position located and what is the employment type?

Located at Townsville Bebegu Yumba campus, Townsville, QLD. Full-time professional staff position (Staff / Administration category) under Libraries. View more higher ed admin jobs in Australia.

🛠️What skills are essential for success in this role?

High-level analytical skills for data interpretation, excellent communication and facilitation with cultural competency, ability to build partnerships across services, and strong organisational skills to manage priorities. Demonstrated digital capability for student support initiatives.
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