"Student Support Adviser (Rural)"

Job Description

Te Whiwhinga mahi | The opportunity

Are you passionate about supporting students and helping them thrive? We are seeking a dedicated Student Support Adviser (Rural) to join our Student Development and Engagement team within the Faculty of Medical and Health Sciences.

In this role, you will work directly with students to identify and respond to their support needs, ensuring they have the resources and guidance to succeed. You’ll play a critical role in supporting rural students, who often face unique challenges such as financial stress and isolation. This includes providing wrap-around support for students on rural placements across the North Island and helping our rural cohort settle into life on the Grafton Campus.

This is a part-time, fixed term position (until Dec 31 2026).

The salary range for this role is $62,400 – $77,800, depending on skills and experience.

For more detailed information, please review the position description.

He kōrero mōu | About you

You’re a people person with a strong sense of empathy and a commitment to student success. You thrive in collaborative environments, can build trust quickly, and have the ability to navigate complex situations with care and professionalism. Your organisational skills and proactive approach mean you can manage multiple priorities while maintaining a high standard of service.

You will bring:

• A tertiary qualification or equivalent experience in a relevant discipline (e.g., social work).
• Minimum of 3 years’ experience working with students or young people and understanding their diverse needs.
• Experience in environments requiring high levels of customer service.
• Strong communication skills and the ability to build relationships across diverse communities.
• An understanding of the rural context and the challenges faced by rural students.

Ngā Pūkenga Motuhake | Important Skills

• Ability to work with individuals experiencing mid-level distress.
• Active listening and interpersonal skills with a ability to build strong relationships.
• Knowledge of Te Tiriti o Waitangi and equity principles.
• Strong organisational and administrative skills, including accurate record-keeping.
• A collaborative mindset and commitment to continuous improvement.

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. The University is committed to providing an excellent working environment through:

• Flexible employment practices (including working from home, flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

For more information, please visit Staff Benefits.

Me pēhea te tuku tono | How to apply

Applications must be submitted online by the closing date of 21 January 2026 to be considered. Please include your cover letter and CV highlighting how you meet the skills and experiences detailed above.

For a confidential conversation, please contact Andrew.williams@auckland.ac.nz. Please note we are happy to answer your questions, but we do not accept applications by email.