Required Related Experience: Coursework or other experience relating to computer science, engineering, mass communications and/or customer service. Experience with some of the following operating systems; Windows, MacOS, iOS, iPadOS, and Android
Required License/Registration/Certification: none
Physical Requirements: Ability to work at a desk utilizing computer, mouse, keyboard, and chat support for portions of the day
Shift: We are currently hiring for the Fall 2026 semester; Days, Evenings, Nights. Shifts are flexible. We work around your class schedule. Must be able to work 10-20 hours per week.
Job Summary: Student Technology Specialists assists with accessing Eduroam, downloading and installing software, supporting overall student success Initiatives, troubleshooting technical issues students have while on campus, recording interactions in ServiceNow ticketing system and general computer support and maintenance. Students will provide both in person and remote support.
Please include your availability for the Fall semester in your Cover Letter
Skills / Knowledge / Abilities: Excellent verbal communication skills required. Must have proficient or advanced computer and keyboarding skills. Ability to work alone, as well as with a team is essential. Must be independent and dependable. Strong interpersonal skills required. Ability to effectively explain technical concepts into non-technical language
Does this position have supervisory responsibilities?: No
Preferred Education/Experience: Must be proficient with Microsoft Office products. Troubleshooting technical issues and customer service skills preferred
Deadline to Apply: 08/01/2026