"Student Tutor - Microsoft Office"

Job Description Summary

The Tutor Training Program at Santa Fe College aims to recruit, train, support, and retain qualified personnel to work in concert with faculty and student support staff to create a holistic academic experience. The program's ongoing training focuses on creating a culture that encourages continuous improvement for students, tutors, and other staff members.

Job Description

Responsibilities and Duties

• Assist students to become confident, self-directed, lifelong learners.
• Create an atmosphere of collaboration, trust, and respect among students, faculty, and tutors.
• Provide consistent and standardized tutoring services for students in multiple disciplines and levels.
• Provide students with quality tutoring services at all campuses and center locations.
• Assist students with subject-matter questions, but also with goal setting, planning, time-management, and study skills.
• Integrate education about and referral to College resources into academic-support interactions.
• Under general supervision, provide tutoring to students in Microsoft Office suite for common business applications (Outlook, Explorer, Word, Excel, Access and PowerPoint). Aid students to create, edit, manipulate, and present documents to meet their course deliverables.
• Participate in on-going training and evaluation cycle, as assigned.
• Provide service excellence through courteous, informed, accessible and professional engagement.
• Perform other duties as assigned.

Reports to: Coordinator, Tutor

Qualifications

Required: Educational Aide employees must be a currently enrolled Santa Fe College student, in good academic and behavioral standing, and taking six (6) or more credit hours. Additionally, the student tutor must meet the following:

• Grade of a B or higher in the subject being tutored AND/OR documented experience equivalent to a grade of B or higher in the subject/content being tutored.
• All applicants must have completed the below courses for their tutoring area(s) and/or have a MS Office Specialist or Equivalent Certification and/or demonstrated mastery of skill as assessed with Business Department faculty:
  • CGS1101 MICROSOFT OFFICE APPS
  • OST2401 OFFICE ADMINISTRATION
  • OST2853 SPREADSHEET/DBASE

Other Requirements: Prior to an offer of an employment being made, the written approval of a content and or skill instructor/faculty OR the endorsement of a tutor trainer and/or supervisor. A criminal background check will be conducted.

Preferred: Tutoring experience.

General Knowledge, Skills and Abilities

• Ability to work successfully in a multi-cultural environment.
• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.