Success Coach for Undergraduate Nursing

State University (GCSU) is the state's designated public liberal arts university, where students learn the essential skills to compete in a fast-paced and technology-driven global society. The university prepares students for successful careers, leadership in communities, problem solving and life-long learning through personalized attention in a residential setting with opportunities for a variety of transformational experiences through its award-winning, high-impact practices. One of only three selective universities within the University System of Georgia and a top 10 ranked public university in the Southeast, GCSU offers undergraduate degrees in more than 40 majors, more than 30 graduate programs, doctorates in education and nursing, professional certificates, and continuing education programs. As a member of the prestigious Council of Public Liberal Arts Colleges (COPLAC), GCSU is committed to fostering a liberal arts environment that values academic preeminence, interdisciplinary inquiry and an inclusive learning community. GCSU enjoys a strong reputation for academic excellence and nationally ranked programs according to US News & World Report, The Princeton Review and Colleges of Distinction - among other ranking sources. Georgia College & State University takes great pride in combining the educational experience of a private liberal arts college with the affordability of a public university. Faculty and staff are dedicated to student engagement and experiential learning through high-impact practices such as internships, service- and community-based learning, leadership development, study abroad opportunities, mentored undergraduate research and a capstone project that fosters intellectual curiosity, reasoned inquiry and critical thinking. The university's beautiful and historic campus is located downtown in Milledgeville, Georgia, a charming college town of approximately 19,000 residents in Central Georgia, and only 90 miles southeast of Atlanta. Milledgeville is also the home of noted American author and alumna, Flannery O'Connor, '45, and the college community enjoys many exciting literary arts programs at O'Connor's former home, Andalusia, a National Historic Landmark owned by the university. Milledgeville is located on the banks of beautiful Lake Sinclair and Lake Oconee, allowing faculty, staff and students to take full advantage of the environmental and recreational benefits of being part of a lake community. For cultural, educational and leisure opportunities beyond Milledgeville - Macon and Atlanta are located within easy driving distances. Georgia College & State University is dedicated to protecting academic freedom in addition to supporting freedom of expression as outlined in the University System of Georgia's Freedom of Expression and Academic Freedom policy and its Ethics Code of Conduct. For more information, visit us online at gcsu.edu . Job Summary The Student Success Coach/Coordinator of Undergraduate Nursing provides dedicated academic coaching, early intervention, and retention support for students enrolled in the pre-licensure Bachelor of Science in Nursing (BSN) program at Georgia College & State University. This position addresses a critical and growing need for individualized, clinically-informed academic support as enrollment, academic complexity, and student accommodation requirements continue to expand. This position serves as a proactive partner in student success by identifying at-risk students early, delivering targeted remediation and coaching, supporting exam administration logistics, and coordinating with faculty, advisors, and student services to provide a seamless, student-centered support experience. The Student Success Coach plays an integral role in supporting program retention, NCLEX-RN licensure readiness, and continuous quality improvement efforts within the School of Nursing. Responsibilities Academic Coaching and Early Intervention - 40% Collaborate with faculty, academic advisors, and student support services to promote student success, retention, and timely progression. Develop, implement, and monitor an early alert and intervention process with undergraduate nursing faculty to identify and support students at risk for academic or progression difficulties. Coordinate, deliver, and evaluate structured academic remediation to meet program benchmarks and progression standards, including standardized assessments, competency evaluations, medication calculations, clinical reasoning, and other performance indicators. Monitor BSN student performance and progression; document interventions, evaluate outcomes, adjust support plans, and refer students to university resources as needed. Maintain an active student caseload through regular coaching, structured follow-up, and documentation of progress and intervention outcomes. Provide academic coaching, mentoring, and professional development for pre-nursing students in designated School of Nursing scholarship programs (e.g., Lettie Pate Whitehead). Coordinate activities and communicate with scholarship participants to promote engagement, retention, and progression toward nursing program admission. Assist with student orientation, progression, retention, and graduation initiatives as assigned Supplemental Instruction and Review Sessions - 25% Plan, coordinate, and deliver structured remediation activities, review sessions, workshops, and academic support programming aligned with curriculum objectives, student learning needs and NCLEX-RN preparation. Develop and maintain a library of academic support resources, study guides, practice materials, and remediation tools tailored to BSN program content areas. Facilitate group study sessions, skill-building workshops, and exam preparation seminars for undergraduate nursing students. Exam Administration and Student Accommodations - 20% Serve as a liaison with Testing Services to ensure implementation of academic accommodations during exams. Assist with test administration logistics, including exam proctoring, scheduling, and preparation in coordination with course coordinators. Serve as a liaison between students and the Student Disability Resource Center, assisting with referrals, facilitating communication, and supporting students in accessing appropriate accommodations and resources to promote academic success. Maintain strict confidentiality and adhere to FERPA requirements in all aspects of student support, records management, and documentation. Data Management and Continuous Quality Improvement - 10% Collect, maintain, and analyze data related to student coaching interactions, academic interventions, and outcomes to assess program effectiveness and guide decision-making. Contribute to the School of Nursing's continuous quality improvement (CQI) processes and accreditation-related documentation (ACEN/CCNE) as it pertains to student support, retention, and outcomes. Prepare periodic reports for program leadership on student success metrics, caseload trends, and intervention outcomes. Other Duties as Assigned - 5% Perform other duties as assigned in support of the School of Nursing's mission, including participation in university committees, accreditation activities, orientation programming, and special projects as needed. Required Qualifications Educational Requirements Bachelor of Science in Nursing (BSN) from a nursing program accredited by ACEN or CCNE and current licensure. Other Required Qualifications Current, unencumbered Registered Nurse (RN) licensure in the State of Georgia, or eligibility to obtain prior to start date. Required Experience Minimum of three (3) years of clinical nursing experience as a Registered Nurse. Preferred Qualifications Preferred Educational Qualifications Master of Science in Nursing (MSN) from a nursing program accredited by ACEN or CCNE. Preferred Experience Experience in nursing academic advising, student success coaching, supplemental instruction, or a related higher education student support role. Experience with NCLEX-RN preparation programs, academic remediation curriculum design, or nursing simulation education. Prior experience within a University System of Georgia institution or comparable public higher education environment. Demonstrated experience with early alert systems (e.g., EAB Navigate), Banner or comparable SIS, or D2L/Brightspace LMS. Proposed Salary This position is a pay grade 9. The minimum salary is $52,880. Starting salary is based on relevant years of experience. For more information about GCSU compensation practices, click here: https://www.gcsu.edu/humanresources/pay-grade-structure . Knowledge, Skills, & Abilities ABILITIES Ability to exercise sound professional judgment, maintain appropriate boundaries, and uphold confidentiality in sensitive and complex student situations. Ability to work independently with minimal supervision and collaboratively within a team environment, demonstrating flexibility and responsiveness to evolving program needs. Ability to engage empathetically and professionally with students experiencing academic difficulty, personal challenges, or health-related barriers to success. Ability to coordinate across academic and administrative units and build effective working relationships with faculty, staff, and external partners. Ability to recognize when student concerns extend beyond academic coaching and facilitate timely referral to appropriate university support services, including counseling, disability services, financial aid, advising, and wellness resources. KNOWLEDGE Knowledge of undergraduate nursing education, pre-licensure BSN curriculum structure, and the academic demands of clinical nursing preparation. Knowledge of NCLEX-RN testing formats, Next Generation NCLEX (NGN) clinical reasoning frameworks, and evidence-based nursing education and remediation best practices. Knowledge of academic coaching methodology, adult learning theory, and student success principles applicable to health sciences education. Knowledge of applicable federal regulations including FERPA, the Americans with Disabilities Act (ADA), and Section 504 accommodation compliance requirements. Familiarity with University System of Georgia policies, procedures, and governance structures as they relate to academic support and student services. Knowledge of nursing accreditation standards (ACEN and/or CCNE) and their relationship to student support, outcomes, and program quality. Knowledge of evidence-based academic remediation strategies and learning support interventions for nursing students. SKILLS Strong interpersonal and communication skills, with the ability to build productive rapport with students from varied academic and personal backgrounds. Demonstrated skill in academic coaching, tutoring, or mentoring, including the ability to assess individual learning needs and adapt support strategies accordingly. Ability to analyze academic performance data, identify trends, and develop evidence-informed intervention plans with measurable outcomes. Organizational and time management skills sufficient to manage a student caseload, facilitate group programming, and coordinate with multiple stakeholders simultaneously. Proficiency with Microsoft Office Suite and demonstrated comfort working within student information systems, learning management systems (e.g., D2L/Brightspace), and early alert platforms (e.g., EAB Navigate). Strong written communication skills for documentation, report preparation, resource development, and professional student correspondence. Skilled in facilitating both individual and small-group learning experiences using active learning and clinical reasoning strategies. Skill in developing educational resources, remediation materials, and learning support tools for multifaceted learners. USG Core Values The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 . Equal Employment Opportunity Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from the participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel This position does not require security clearance. Background Check Criminal Background Check Education Verification To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=36000&JobOpeningId=305007&PostingSeq=1 je-50e3b046c6334b74bf26d25aa4590dcd