Success Coach

Job Description

Johnson County Community College
Position: Success Coach
Department: Student Success & Engagement
Type of Position: Full-time Hourly
Exemption Status: Non-Exempt
Work Schedule, Hours per week: Monday-Friday 8:00am-5:00pm or 9:00-6:00pm, 40 hours per week
Opportunity for hybrid schedule: No
Starting Salary Range: $18.22-$23.31 and determined based on relevant years of work experience provided on application and resume.

Position Summary: The Success Coach at JCCC empowers students to achieve their academic and personal goals by providing holistic onboarding, first-semester course information, and ongoing coaching. Utilizing a coaching framework, the Success Coach assists students with onboarding and refers them to Counselors for appropriate first semester courses and information. Serving as a consistent resource throughout new students' enrollment, the coach builds accountability, self-efficacy, and connects students with essential resources. JCCC Success Coaches serve as a continued point-of-contact for the student as they onboard and progress through their journey at JCCC.

Required Qualifications:

• Bachelor's degree
• 2+ years of related experience
• Attention to detail
• Knowledge of coaching and or advising practices
• Ability to communicate highly complex information effectively

Position Details: Job duties include but are not limited to:

First Semester Onboarding:

• Clarify the students' educational goal, understand students' onboarding needs and make appropriate referrals.
• Utilize specific technology and program information to provide comprehensive first semester guidance to new students.
• Guide students through the complexities of college onboarding, including multiple measures.
• Review and interpret placement scores and transcripts to determine appropriate course placement.
• Contribute to the maintenance, development, and facilitation of orientation programing and events.

Student Coaching and Support:

• Foster the development of students' skills, behaviors, and habits that contribute to success in college and beyond, such as setting achievable goals, balancing responsibilities, building effective systems, and developing action plans.
• Assist students in developing resilience and self-efficacy by identifying and overcoming obstacles that may be impeding academic success, motivating students to practice self-regulation and to take ownership of their academic success.
• Monitor progress and appropriately support students from onboarding through graduation via check-ins, scheduled meetings, proactive outreach, and regular communication.
• Develop and implement targeted communications and plans focused on student development and support strategies based on unique student interests and needs.
• Gather and analyze student data from various sources, including new student orientation intake surveys, enterprise reports, and success coaching assessments and worksheets, using professional judgment to interpret the results, identify student needs and potential barriers to success, and develop effective intervention strategies.
• Analyze students' academic and personal issues and connect them to, or collaborate with, appropriate campus resources to address the students' needs while maintaining confidentiality.
• Contribute to the research and development of relevant coaching materials for coaching sessions, workshops, presentations, and other programming for JCCC students.
• Present workshops on various coaching and onboarding topics.

Other duties as assigned.

To be considered for this position we will require an application, resume, and cover letter.

Benefits Category
For Full‑time Employees:

• Health insurance with some employer paid options.
• Life insurance & AD&D (employer provided)
• Retirement plans (403(b), 457(b), and KPERS)
• Employer paid 8% contribution into a 403(b) no match required
• Paid time off (vacation, sick, personal, and floating holidays)
• 14 days of paid holidays
• Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
• Tuition reimbursement / assistance for non‑JCCC courses for employee
• Free access to the Gym on campus for all employees and dependents
• Discount to the Hiersteiner Child Development Center
• And many more!

About JCCC:

Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture - not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.

Mission: JCCC inspires learning to transform lives and strengthen communities.

Vision: JCCC will be an innovative leader in equitable student access, learning and success.