About This Opportunity

The School of Social Science is seeking a motivated and experienced Supervisor, Student and Academic Administration to lead and coordinate the delivery of high-quality student and academic administrative services. This is an exciting opportunity for a dynamic professional to play a key role in supporting the School’s teaching and learning environment while contributing to its operational effectiveness and strategic priorities.

In this role, you will provide operational leadership across the School’s student and academic administration functions, supervising a team of professional staff and ensuring the efficient coordination of services that support students, academics, and teaching activities. You will oversee the implementation of University policies and procedures, provide expert administrative advice to academic and professional staff, and ensure compliance with University regulations and quality standards.

Through strong leadership and a commitment to service excellence, you will help enhance the student experience, support the School’s teaching and learning objectives, and contribute to continuous improvement across administrative operations.

Key responsibilities will include, but are not limited to:

• Lead and manage the Student and Academic Administration team, fostering a collaborative and supportive environment while overseeing performance, workload allocation, and service delivery aligned with University values.
• Provide expert advice on student and academic administration while coordinating the implementation of University and Faculty policies and supporting governance processes, including the School Teaching and Learning Committee.
• Oversee key academic administration functions, including curriculum changes, Board of Studies submissions, academic integrity processes, and compliance with University policies and accreditation requirements.
• Contribute to strategic and operational planning by analysing student data, improving administrative systems and processes, and building effective relationships with stakeholders across the University.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
• On campus childcare options
• Affordable parking (from just $6.40 a day)
• Salary packaging options

About You

• Completion of an undergraduate degree with subsequent relevant experience in a supervisory or leadership capacity; or extensive experience and specialist expertise in an administrative field including demonstrated people management experience; or an equivalent combination of relevant experience and/or education/training.
• Demonstrated experience in leading and managing a team, fostering a collaborative and positive team culture through effective performance management, workload planning, and staff development.
• Strong working knowledge of, and university experience in, academic and student administration, along with a demonstrated ability to rapidly acquire an understanding of the School’s academic programs and courses.
• Excellent organisational skills and the ability to prioritise tasks including the ability to meet deadlines under pressure, while maintaining a high level of accuracy with attention to detail.
• Excellent interpersonal, written and verbal communication skills with the ability to demonstrate empathy when engaging with both colleagues and students from diverse cultural backgrounds, and work collaboratively across teams and organisational units.
• Ability to be flexible and adaptable to change and willing to explore new options and find creative solutions to problems.
• Demonstrated experience in delivering outstanding service to colleagues, current and prospective students at all levels of the organisation, consistently demonstrating high-level communication skills, empathy, and patience.
• Experience using University systems, such as SI-net (student administration system), Jac Course Profiles, UniTask, CRM and Reportal (Business Objects) is highly desirable.

Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Resume
• A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

Applications close Tuesday 31 March 2026, at 11.00pm AEST (R-62350).

*Applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early.*

This is a full-time, permanent position. Base salary will be in the range $104,616 - $113,920 + 17% Superannuation (HEW Level 7). Based at our St Lucia campus.

School of Social Science