"Systems Support Analyst (CRM)"

Systems Support Analyst (CRM)

University of Glasgow

The University of Glasgow has been changing the world for more than 575 years, and we are one of the world's top 100 universities, ranked 12th in the world in the Times Higher Education (THE) World Impact Rankings 2025, demonstrating that we are not only one of the best universities in the United Kingdom, but one of the best universities for the world. Our people have always been at the forefront of innovation, and our past achievements inspire our current world changers.

This is a great opportunity for new Systems Support Analyst (CRM) to join the University’s Information Services.

In this role you will be responsible for providing system configuration, user support and training, testing and user research for Salesforce, contributing to the implementation and continuous improvement of the University business solutions built on the Salesforce platform.

This post is full time and open ended (permanent).

Apply online at: Systems Support Analyst (CRM) · University of Glasgow

Closing date: 23:45 2nd March 2026

As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.

As a valued member of our team, you can expect:

1. A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2. An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook, benefits and discount packages.
3. A flexible approach to working.
4. A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University .