Talent Management Specialist

Reporting to the Senior Director for Talent Management, the Talent Management Specialist provides exceptional service to candidates and hiring managers. Acting as the point of contact for questions pertaining to applying, interviewing, and onboarding, the Talent Management Specialist supports the full cycle of the applicant experience. The Talent Management Specialist works closely within the human resources team and with partner constituencies including but not limited to the provost's office, academic departments, and information technology.

Essential Duties and Responsibilities: (include but are not limited to)

• Manages job requisitions in Workday, reviews for completion and compliance; advises hiring managers on best practices when writing job descriptions
• Oversees the job offer process by reviewing items such as interview notes, the recommended compensation, and the final candidate's qualifications
• Responds to and troubleshoots candidate and hiring manager questions in Workday and other related systems in a timely manner with a high level of customer service
• Partners with HR Office and Compliance Manager to monitor background checks, onboarding and I-9s for completion, reaching out to candidates/employees as needed
• Facilitates new hire orientation every other week with flexibility to meet with new hires as needed
• Responds to service request tickets and email correspondences in a timely, helpful fashion
• Delivers training to new hiring managers through individual consultations or in facilitated group sessions

Secondary Duties and Responsibilities:

• Supports events sponsored by the HR department (SJU Thanks U, Employee Recognition Awards, etc)
• Provides front desk coverage in the absence of HR Office and Compliance Manager
• Meets with employees in University City as needed
• Gives feedback to Senior Director and other parties to improve the Workday system and enhance the hiring manager and candidate experience
• Audits written materials for accuracy and updating as changes are made in the system or to our processes
• Identifies AI-powered and human-informed processes to increase efficiency and service as approved by the University and the department
• Performs other duties as assigned

Minimum Qualifications: (Education/Training and Experience)

Required

• Bachelor's degree in human resources, management or related field (high school diplomas, GEDs, or associate degrees may be considered when complemented with extensive and related work experience)
• 2-3 years of experience in related setting such as human resources, recruiting, training, and/or higher education
• Ability to comfortably navigate programs focused on word processing, spreadsheets, presentations, artificial intelligence, and adapt to new programs
• Ability to offer exceptional customer service in a variety of media - email/tickets, phone, Zoom, etc

Preferred

• Experience in one or more of the following will be highly preferred: Workday, E-Verify, I-9 processing, foreign national hiring
• Experience with Google Workplace

Physical Requirements and/or Unusual Work Hours:

• Most of the work day will be spent on a computer and telephone
• Navigate to other buildings on campus
• Flexible work schedule may be required to meet compliance demands (ie. starting before 9 a.m., working after 5 p.m.)
• Office location will be located on Hawk Hill campus but going to the University City campus may be required on an as needed basis; visting the Lancaster location may be requested but rarely.
• May be eligible for a flexible work arrangement (hybrid schedule) based on performance and university guidelines

Pay Transparancy:

The estimated pay range for this position is $57,000-$62,000. Offered salary will be commensurate with work experience and educational background. Click here to learn more about the University's approach to pay and benefits transparency.

Notice to Out of State Applicants:

Saint Joseph's University may only consider applicants from Pennsylvania, New Jersey, New York (not including New York City zip codes), and Delaware (Delaware residents must regularly be present for over 50% of work time on an SJU campus). If an employee must relocate to meet these conditions, financial assistance may be available but is not guaranteed.

This position is not available for visa sponsorship.

Saint Joseph's University is a private, Catholic, Jesuit institution and we expect members of our community to be knowledgeable about - and to make a positive contribution to - our mission. Saint Joseph's University is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. The University is committed to the diversity of its faculty and staff so that our students, our disciplines and our community as a whole can benefit from the multiple perspectives it offers. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. EOE

Saint Joseph's University prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972. The Title IX Coordinator is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Title IX Coordinator, e-mail titleix@sju.edu, visit Campion Student Center suite 243, or call 610-660-1145. To learn more about the University's Title IX policies, the process for filing a report or formal complaint of sex discrimination, sexual harassment, or other form of sexual misconduct, and the University's response to reports and/or formal complaints, please visit www.sju.edu/titleix. Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights.

Applicant Information & Disclosures

Please review this article of important information pertaining (but not limited) to: Background checks, the Form I-9, Equal Opportunity Employment (EOE), and Title IX.

Pay Transparency & Benefits Overview

Read more about the university's approach to pay and benefits transparency.

Saint Joseph's acknowledges the dignity of the individual and commits itself to promoting awareness of and sensitivity to human differences. We recognize that the contributions made by diverse groups serve to benefit the personal, academic, and professional growth of all members of the community.