Student Account Receivables Manager

Texas Job Type Staff Job Description Tarleton State University, a distinguished Doctoral National Comprehensive University, invites applications for the position of Student Account Receivables Manager in the Department of Student Accounts . As part of a vibrant academic community dedicated to excellence in teaching, research, and service, this role offers the opportunity to contribute meaningfully to a university that values innovation, collaboration, and inclusive growth. Join us in advancing knowledge and transforming lives—on campus and beyond. Tarleton State University continues to grow its impact across Texas, with four distinct campuses located in Stephenville, Fort Worth, RELLIS-Bryan and Waco , along with a robust online community that extends our reach even further. At the heart of it all is Stephenville , where Tarleton State offers a dynamic environment for faculty and staff. From a lively live music scene and numerous local festivals to rich traditions rooted in the surrounding community, Stephenville provides a vibrant and welcoming atmosphere. No matter where you're located—on campus or online—you are part of a mission that transforms lives and makes a difference across the state of Texas and beyond. ________________________________________________________________________ Important Immigration Information: A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Please be advised that Tarleton State University will NOT pay this fee. Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Tarleton State University subject to this fee. In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate. ________________________________________________________________________ Under general direction, performs advanced financial, accounting, and analytical functions in support of student accounts and university financial operations. The position develops and maintains financial and statistical models, prepares revenue and expense projections, conducts variance analysis, and prepares comprehensive financial reports. This role is critical in ensuring compliance with federal, state, Texas A&M System, and university policies while supporting data-driven decision-making and implementing process improvements that enhance operational efficiency and student success. Serves as Campus Security Authority (CSA). Located in Stephenville, Texas with work hours of Monday to Friday from 8am to 5pm or as work requirements indicate. Essential Duties and Responsibilities 25% — Accounts Receivable & Collections Oversight Leads and manages collection efforts for past-due student accounts, including initiating correspondence, approving and monitoring payment agreements, and submitting delinquent accounts to external collection agencies. Supervises the work of Outreach and Recovery Coordinators Develops, coordinates, and implements proactive strategies to capture relevant data and automate the collection process, with the goal of reducing outstanding balances and increasing revenue recovery. Monitors staff productivity, contact rates, payment-plan activity, account resolution rates, and student engagement outcomes. Performs financial tasks such as classifying, coding, posting and reconciling accounting documents and records. Ensures compliance with SAP 21.01.04.T0.01 regarding extension of credit, delinquent accounts, collections, and write-offs. Administers State of Texas Warrant Holds on delinquent accounts using the State Comptroller’s data system. Leads the automation of the state hold process by collaborating with the Comptroller’s Office to implement updated codes, enabling automated application of state holds for student billing and miscellaneous departmental charges. Prepares analytical and management reports to support data-driven decision-making within Business Services. Develops staff training related to student retention, account resolution strategies, regulatory compliance, and communication practices. Monitors late payment variances, delinquency trends, and higher-than-expected drop-for-nonpayment counts. Audits delinquent accounts to validate balances before initiating collection or write-off procedures, ensuring accuracy and compliance. 20% — Student Accounts Technology & Vendor Management Implements a comprehensive accounts receivable strategy designed to support student retention and improve cash flow. Serves as the business owner for student billing, payment, collections, and account-recovery technologies. Manages day-to-day administration of student payment platforms, payment plans, billing systems, collections software, and communication tools. Collaborates with Information Technology, Finance, Enrollment Management, and vendors to implement system enhancements and process improvements. Evaluates technology solutions designed to improve student experience, streamline operations, and enhance collections performance. Leads testing, validation, and implementation of system upgrades, integrations, and new functionality. Develops automated communications, workflows, and outreach campaigns. Monitors system performance and recommends enhancements based on operational metrics and student feedback. Serves as primary liaison with third-party vendors supporting student billing, payments, refunds, collections, and communication platforms. Participates in contract reviews, implementation projects, and vendor performance evaluations. 15% — Financial Analysis, Forecasting, and Reporting Conducts financial data analysis, reconciles and audits records for accuracy and completeness, and prepares financial reports and presentations, including write-off submissions to the TAMUS Office of General Counsel. Develops and maintains financial and statistical models to support short- and long-term revenue forecasting and expense projections. Responds to ad hoc information requests and ensures compliance with TAMUS financial and reporting standards. 15% — Enrollment, Payments, and Process Optimization Audits pre-registration cancellations and drop-for-nonpayment workflows multiple times each semester to ensure compliance and accuracy. Analyzes enrollment and payment data to identify emerging trends and potential areas of concern. Collaborates with Enrollment Management to coordinate student outreach initiatives designed to minimize disruption and enhance student support. Prepares detailed management reports and financial projections for leadership decision-making. 10% — Returned Funds & Federal Compliance Researches, identifies, and processes returned or uncashed checks containing federal Title IV funds in compliance with federal regulations. Prepares and submits compliance reports to internal stakeholders. 5% — Policy Development & Process Improvements Serves as a resource to university departments, assisting with resolving accounting and financial discrepancies. Analyzes operational workflows, designs and recommends policy improvements, and implements enhancements to optimize student account processes. Assists with the reconciliation of Accounting Clearing Accounts related to student payments, credit card transactions, e-checks, and refunds, ensuring accuracy and compliance. 5% — Refunds and Disbursements Oversight Assists with the student refund process, including daily card file submissions, reconciliation of rejected files, and resolution of processing errors. Prepares refund files for submission and coordinates with internal teams to ensure timely and accurate disbursements. 5% — Student Withdrawals & Collaboration Manages the processing and financial adjustments associated with student withdrawals in coordination with the Registrar, Financial Aid, and Student Housing. Issues related refund correspondence and coordinates collection notifications when applicable. Minimum Requirements Education and Experience: Bachelor’s degree or an equivalent combination of education and related experience. Eight years professional experience including a minimum of three years of progressively responsible financial, accounting, or data analysis. Knowledge, Skills, and Abilities Advanced knowledge of accounting, financial analysis, and reporting principles. Proficiency in financial modeling, data analytics, and spreadsheet tools (e.g., Excel, ERP systems, Banner, etc.). Strong verbal and written communication skills, with the ability to present complex financial data clearly. Ability to manage multiple priorities, analyze complex data, and deliver actionable recommendations. Commitment to customer service excellence, collaboration, and continuous improvement. Compensation & Benefits Salary: Commensurate with experience Salary Range: The target base annual salary range is $65,370 up to $92,831 and may be negotiable based on funding availability and candidate experience/skillset in relation to the minimum requirements of this position. We are proud to offer a comprehensive benefits package for full-time and qualifying part-time employees. Our Careers Page offers an overview of the great benefits we offer; for detailed information visit our Benefits Information page. Qualified candidates are encouraged to submit a completed application for consideration. Initial review of applications will begin immediately and continue until position is filled. Application Procedure: During the application process applicants have one opportunity to enter the requested information, upload documents and Submit the application. Applicants will not be able to make changes or add additional documents once the application materials have been submitted via "Submit" action. Employment applications must include: Completed online application Cover Letter / Letter of Interest addressing qualifications Curriculum Vitae or Resume At least 3 current professional references and their full contact information Applications received by Tarleton State University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. “See resume” is not an acceptable entry in the job application. Incomplete applications will not be considered. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.