"Teaching Operations Support Officer - Faculty of SABEL"

Job Description

• Full-time, Ongoing position at HEW Level 6.
• Parramatta South campus with flexible working arrangements.
• Salary: $95,777 – $102,659 per annum, plus 17% Super and Leave Loading.

Deliver seamless teaching operations that underpin an excellent student experience.

The Opportunity

As a Teaching Operations Support Officer, you will play a pivotal role in coordinating academic and administrative services that ensure the effective delivery of learning and teaching across designated Schools and disciplines. You will contribute to teaching quality by overseeing timetabling, academic support processes, and classroom operations, while working closely with staff across the faculty and central Learning and Teaching teams.

In this role, you will use data analysis to support timetabling optimisation, academic workload planning, and curriculum coordination. You will also manage the Casual Employment Administration process, including allocation, rostering, and monitoring of hours to support compliance and budget tracking. Your work will directly support academics and professional staff, enabling consistent, coordinated and high-quality learning experiences.

You will be part of the broader Faculty professional staff team, contributing to collaborative projects and providing operational support where required across Schools. This position is well suited to someone who enjoys problem solving, navigating complex information, working across multiple stakeholders, and contributing to continual improvement initiatives.

What Success Looks Like:

• Effective coordination of teaching support services, including LMS setup, assessment processes, and results management.
• Timely and accurate management of timetabling, resource allocation, and classroom logistics.
• Efficient administration of the Casual Employment Administration process, including rostering and tracking.
• Accurate workload data analysis that informs resource planning and supports decision-making.
• Well-coordinated liaison with curriculum support and central Learning and Teaching teams.

Please refer to the Position Description for full details.

About You

• Demonstrated experience in academic administration or learning support services.
• Strong organisational skills with the ability to manage competing priorities.
• Proficiency in timetabling systems, learning management systems and Microsoft 365.
• Ability to interpret and analyse data to support workload, budgeting, and resource planning.
• Strong communication and stakeholder coordination skills.

Benefits

We invest in the people who make our mission possible. Beyond a rewarding career, we offer a suite of benefits designed to support your physical, financial, and family wellbeing:

• Fitness Passport: Access hundreds of gyms and pools across the state.
• Onsite Childcare: Convenient facilities with exclusive staff discounts and salary packaging options.
• Financial Benefits: Salary sacrifice options for onsite parking and novated motor vehicle leasing,
• Holistic Support: Free Employee Assistance Program (EAP) along with discounted retail and private health cover.

Application Details

• Position Enquiries: Direct Sanyu Mugambwa, Faculty General Manager, SABEL via S.Mugambwa@westernsydney.edu.au. Please include the job reference code REF366T. 
• Closing Date: 11:59pm, Monday 23 February 2026.
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered.

Belonging at Western

We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact talentacquisitionteam@westernsydney.edu.au.

About Western

This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.