"Teaching Support Administration Officer – UNSW (2 positions)"

The Opportunity:

We’re excited to be recruiting two (2) dynamic and motivated Teaching Support Administration (TSA) Officers to join two schools within the Faculty of Engineering. As a valued member of our Teaching Support Team, you will contribute to the delivery, coordination, and ongoing enhancement of learning and teaching activities across our coursework programs.

You will work closely with the Team Leader, Academic Program Authorities, Course Convenors, and the School Manager to support the effective design, development, and implementation of undergraduate and postgraduate programs. Your strong organisational skills and commitment to service excellence will help ensure the smooth, consistent, and high‑quality delivery of academic programs, supporting the faculty’s commitment to operational excellence.

This role reports to the School Manager and has no direct reports.

• Salary, Broadbanded Level 5/6:
  • Level 5 - $88,717 to $100,386 per annum + 17% superannuation
  • Level 6 - $ 103,866 to $110,801 per annum + 17% superannuation
• Full Time
• 12 months and 24-month positions available
• Location: Kensington – Sydney, Australia
• The successful candidate is required to be on campus minimum 3 days per week.

About us:

The Faculty of Engineering at UNSW is a national and international leader in engineering research and education and is the University’s premier research Faculty. It is the largest Engineering Faculty in Australia, graduating the largest number of engineers and with the largest research expenditure. Through excellence in fundamental and applied research the Faculty aims to be placed in the top 20 internationally by 2025. For more information about the Faculty of Engineering please refer to the Faculty website: https://www.unsw.edu.au/engineering/about-us

2 positions available:
Teaching Support Administration Officer - School of Chemical Engineering (12 months)
Teaching Support Administration Officer - School of Electrical Engineering and Telecommunications (24 months)

Skills and Experience:

Level 5

• A relevant degree and relevant administrative or customer service experience in a tertiary organisation, or equivalent competence gained through any combination of education, training and experience.
• Highly developed organisational skills including the ability to prioritise, conduct complex tasks and projects and meet competing deadlines whilst maintaining accuracy and attention to detail.
• Demonstrated high-level experience working with a range of computer systems and applications, including Microsoft Office. Experience using a student management system would be highly regarded.
• Excellent written and verbal communication skills, with a high level of attention to detail and the ability to liaise effectively with a range of stakeholders.
• Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.
• Demonstrated ability to work collaboratively and productively within a team, but also to take initiative and work independently while managing competing demands.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.

Level 6 (in addition to above)

• Significant relevant experience in a similar role in a tertiary organisation.
• Experience providing a broad range of teaching administration support and advice to Academic staff.
• Demonstrated ability to apply, interpret, advise on and contribute to the development of policies, systems, manuals, rules, procedures and guidelines.

Pre-Employment Checks:

Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for. These pre-employment checks may include a combination of some of the following checks:

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

Benefits and Culture:

UNSW offer a competitive salary and access to a plethora of UNSW-perks including:

• 17% Superannuation and leave loading
• Additional 3 days of leave over the Christmas Period
• Access to lifelong learning and career development

More information on the great staff benefits and culture can be found here.

Additional details about the specific responsibilities for this position can be found in the position description. This is available via JOBS@UNSW.

To Apply:

Please click the apply now button and submit your CV, Cover Letter and Responses to the Skills and Experience. You should systematically address the Skills and Experience listed within the position description in your application. Applicants must have working rights in Australia and be able to be on site in Kensington regularly. Visa sponsorship is not available for this appointment.

Please note applications will not be accepted if sent to the contact listed below.

Contact:

For role-specific inquiries, please contact Jess Buntine (TSA Team Leader)
E: j.buntine@unsw.edu.au

For questions regarding the recruitment process, please contact Allyssar Hamoud (Talent Acquisition Associate)
E: a.hamoud@unsw.edu.au