Team Coordinator-Read Room

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.

This Team Coordinator role is as a Reading Room Coordinator. The Reading Room Coordinator is a member of the Medical Imaging department and acts as a professional liaison for Radiologists, patients and families, care providers, as well as other Fred Hutch departments. The role uses critical thinking skills to facilitate and operationalize complex requests through heavy use of multiple computer systems.

Responsibilities

• Works closely with Radiologists, oncologists from other departments and staff to identify needs, answer questions, resolve problems, provide information and follow up.
• Communicates with providers, technologists, and nurses regarding Read Room imaging and reporting needs, and additional requests. Notifies appropriate parties as needed.
• Answers phones and triages calls from other departments.
• Work in EPIC and PACS to retrieve reports and prior imaging for comparison for the Radiologist.
• Supports the overall function of the Read Room, and may be required to take on additional duties such as data collection, special projects, etc.
• Supports the overall function of the department, and may be required to take on additional duties such as cross coverage, special projects, etc.
• Assists with the training of new staff

Qualifications

Required:

• High school graduate or equivalent required
• Ability to work independently, organizing, and prioritizing concurrent responsibilities and demands.
• Ability to work in a high pressure, time-sensitive, and complex health care environment.
• Ability to demonstrate sensitivity and empathy in an emotionally challenging environment.
• Active listening skills.
• Ability to build relationships while maintaining appropriate boundaries.
• Coping skills.
• Ability to work independently, organize, and prioritize concurrent responsibilities and demands.
• Ability to use a mouse, navigate computer programs, and use email in a business setting.
• Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner.
• Ability to identify and triage issues appropriately.
• Attention to detail to ensure scheduling accuracy.
• Familiarity with medical terminology
• Bilingual skills preferred
• Prior experience utilizing an electronic medical record system and/or an automated scheduling system

Preferred:

• Bachelor's degree (BA or BS) preferred
• One year of customer service experience required. Previous medical office/hospital experience coordinating physician appointments and patient services preferred.

The hourly pay range for this position is from $25.72 to $36.62 and pay offered will be based on experience and qualifications. Although Fred Hutch is not sponsoring most H-1B visas at this time, candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks).

Additional Information

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.