Good Faith Pay Range: In accordance with Virginia law, the good-faith pay range for this position is $70,000-$80,000 per year. Actual
compensation will be determined based on the candidate's qualifications, education, experience, skills, and other legitimate business
factors.
Technical Training Specialist
The Technical Training Specialist delivers high-quality, instructor-led technical
training that helps learners build practical, job-ready skills they can apply immediately. This role is responsible for preparing and
facilitating technical courses, validating lab environments, supporting learner success, maintaining technical subject matter expertise, and
partnering within the Learning & Technology team to continuously improve course quality and delivery.
At SkillOps, technical training
is part of our broader mission to build capability, develop leaders, and prepare organizations for what's next. The Technical Training
Specialist delivers precision-built capability experiences, with a focus on learning that changes what people can do-not just what they
know.
Our instructors are more than presenters-they are trusted technical advisors who create engaging, hands-on learning experiences
that build confidence, develop real-world capability, and help individuals and organizations succeed. Every class should leave learners able
to immediately apply what they've learned in the workplace.
Primary Areas of Instruction
- CompTIA certification courses
(A+, Network+, Security+, SecurityX, Linux+, CySA+, Cloud+)
- Microsoft Power Platforms
- Microsoft
Sharepoint, Project and other Microsoft Technologies
- Other technologies as assigned
Essential
Responsibilities
- Deliver instructor-led technical training in classroom, virtual, and hybrid environments.
- Translate complex technical concepts into practical, learner-friendly instruction.
- Prepare and validate labs,
software, equipment, and learning environments before delivery.
- Troubleshoot classroom, learner, software, lab, and
technical issues during live instruction.
- Demonstrate real-world use cases, best practices, and practical application of
technologies taught.
- Answer advanced learner questions beyond the published curriculum when appropriate.
- Maintain technical expertise, certifications, and instructional readiness.
- Review certification exam changes and
recommend curriculum updates.
- Support learners during class through coaching and technical guidance.
- Monitor learner engagement, comprehension, lab completion, and feedback.
- Document delivery observations, recurring
learner questions, and recommended improvements.
- Participate in course pilots, lab testing, and facilitator readiness
activities.
- Partner with Learning & Technology to improve curriculum, labs, assessments, and delivery methods.
- Represent SkillOps professionally while building trust with learners and client stakeholders.
- Utilize
AI-enabled tools where appropriate to improve instructional preparation and learner engagement.
- Travel to client
locations as required for onsite training delivery
Success in this Role
- Deliver engaging, high-quality learning
experiences.
- Maintain excellent learner satisfaction scores.
- Support strong certification exam
outcomes.
- Ensure reliable lab environments with minimal disruption.
- Continuously improve course
materials and instructional quality.
- Maintain current certifications and technical expertise.
Required
Qualifications
- 3+ years delivering instructor-led technical training or comparable technical education.
- Expertise in one or more Microsoft technologies, CompTIA certification domains, or enterprise software platforms.
- AI Experience:
Demonstrated experience using and teaching artificial intelligence (AI) tools and technologies, including generative AI platforms such as
ChatGPT, Microsoft Copilot, Google Gemini, or Claude, ability to incorporate AI tools into technical training, productivity workflows, and
hands-on learning activities.
- Strong technical troubleshooting skills in live learning environments.
- Excellent presentation, facilitation, and communication skills.
- Ability to simplify complex technical concepts for
learners with varying experience levels.
- Experience working with virtual labs, cloud-based learning environments, or
hands-on technical labs.
- Strong organizational skills and attention to detail.
- Ability to work
independently while collaborating across departments.
- Willingness to travel to client sites as required
Preferred Qualifications
- Current CompTIA certifications (A+, Network+, Security+, or equivalent).
- Microsoft Certified Trainer (MCT).
- Experience teaching adult learners and certification preparation courses.
- Experience developing or improving technical curriculum.
- Experience with Learning Management Systems
(LMS).
- Knowledge of Microsoft 365, Azure, and enterprise productivity platforms.
Why Join SkillOps?
At SkillOps, we believe great instructors do more than deliver content-they help people transform the way they work. Our mission is to
build capability that drives real organizational impact, equipping individuals and teams with the technical, leadership, and AI skills they
need to succeed in a rapidly changing world.
If you're passionate about technology, enjoy helping others succeed, and want to be
part of a team that is redefining workforce development, we'd love to meet you.
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