Work with the Washington Semester Program Director to ensure
financial aid information is communicated to students. Submit
Workday requests and collect relevant information from students to
enable processing of financial aid requests.
Assist students with completing internship documentation for
the Washington Semester Program and Academic Internship Program DC
and AIP. This may include internship application assistance,
criminal background checks, documentation of immunizations/medical
tests, and/or finalizing contracts/MOUs between Holy Cross and
internship sites.
Provide support (i.e., tech support, communications) to the
Academic Internship Program faculty as needed.
- Make purchases and submit expense reports/pay invoices for J.D.
Power Center program as requested- especially the Washington
Semester Program, Academic Internship Program, the DC summer
program, and grant funding allocated to students and faculty (i.e.,
Marshall/Ignite Funds). Remain familiar with J.D. Power Center and
college policies outlining permissible expenses.
- Coordinate Uber for Business for students participating in
Community-Based Learning, AIP, and the ELPC. Aid students with
signing up for Uber for Business, serve as primary liaison with
Uber, review and pay invoices. Communicate with students who may
not be following Uber-related transportation policies (i.e.,
overtipping, attending too frequently).
- Coordinate van shuttles, transportation, and/or transportation
reimbursement for groups associated with/J.D. Power Center.
- Support the Donelan Office CBL Placement Process by attending
the CBL orientation session (8/31 3:30-7), assisting students with
signing up for CBL, and delivering paperwork to CBL community
partners.
- Assist with other tasks across the J.D. Power Center as needed
including event and meeting planning (i.e., room reservations,
ordering food, organization/preparation of printed materials to be
distributed).
Academic Services & Learning Resources Responsibilities and
Tasks
Front Desk, Reception, and General Administrative Support
Responsibilities related to serving as a first point of contact,
handling routine office operations, and supporting day-to-day
administrative needs.
- Greet visitors and address basic questions; answer phones, and
record accurately all messages.
- Schedule meetings and appointments (using google
applications).
- Monitors departmental email inboxes and ensures timely,
accurate responses to inquiries within one business day.
- Produce and proofread word-processed documents and
mail-merges
- Perform miscellaneous clerical duties in a timely fashion,
e.g., collecting and distributing mail, copying, scanning, and
filing documents.
- Manage staff calendars and schedule weekly staff
meetings.
- Record weekly staff meeting minutes.
- Complete ad hoc projects as requested, by agreed upon
deadlines.
- Ensure that work is done in a timely fashion according to the
deadlines of various programs administered by the office; bring
overloads to the attention of the department head.
Student Support, Program, and Event Coordination
Responsibilities focused on providing operational support for ASLR
programming including Passport, PAL, Tutoring, The Mentor Program,
English Conversation Club, Tri-Alpha, academic success workshops,
academic coaching/advising, and outreach initiatives.
- Assess each visitor's needs, determine initial plan and
appropriate follow-up by professional staff, and inform all
involved parties.
- Create and maintain accurate registration and participation
lists for ASLR summer and fall programming.
- Work cooperatively with Hogan Conference Services, the
Registrar, Facilities, Housing and other campus partners to reserve
meetings, workshops, and classrooms well in advance of
events.
- Assists with the promotion and marketing of departmental
programs and services through coordinated communications, outreach
efforts, and distribution of informational materials.
- Order appropriate quantities of food through campus dining
services or outside vendors.
- Support program needs including, but not limited to scheduling
field trips, arranging transportation (e.g. buses, vans, etc.)
ordering textbooks and other program supplies, submitting graphic
arts requests, reserving rooms, etc.
- Request educational technology and audio-visual equipment;
follow up with other offices as necessary to ensure events run
smoothly.
Student Employee Administration and Payroll Support
Responsibilities involving oversight, coordination, and payroll
support for student workers across programs.
- Maintain lists of summer and fall student employees across all
ASLR programs
- Add students to payroll system
- Observe College policies; help students prioritize their work
for various offices and other campus employment
- Maintain general office supplies; Avoid shortages of critical
items while paying attention to budget restrictions.
Minimum Qualifications
- Bachelors or advanced degree preferred, or a minimum of five
years experience in departmental administration and project
management.
- Financial and technical proficiency
- Confidentiality and discretion
- Strong communication and collaboration
- Cross-cultural awareness
- Initiative and leadership
The hourly range for this position is $24.00 - $26.00 per
hour.
Weekly Hours:
40
Annual Work Schedule:
(For Seasonal and Temporary Positions, this will be determined
by the manager)
Application Instructions
For all administrative and academic positions, please upload a
current resume and cover letter. In your cover letter, please
reflect on how your professional and personal values align with the
Mission of the
College.
For all other positions, resume and cover letters are optional, but
your most up-to-date work experience and educational background are
required.
Applications will be accepted until the position is filled.
However, priority consideration will be given to applications
submitted within 30 days of the posting date.
Additional Information
To review our generous benefits options, please review our detailed
information
here or check
out our
Benefits at a
Glance.
The College also provides reasonable accommodations to qualified
individuals with disabilities during the hiring process in
compliance with law. Please contact Human Resources for questions
or to request an accommodation via email at hr@holycross.edu, or by
calling 508-793-3391.
The College is an Equal Employment Opportunity Employer and
complies with all Federal and Massachusetts laws concerning Equal
Opportunity in the workplace.
To apply, visit https://holycross.wd12.myworkdayjobs.com/en-US/Careers/job/Worcester-MA/Temporary-Administrative-Assistant--JDPC-and-ASLR_JREQ-000656
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