The mission of Malcolm X College is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values: accountability, community, diversity, empowerment, learning, and respect.
GENERAL RESPONSIBILITIES:
- Organizes testing schedules, interprets scores, completes specialized testing reports and directs students for additional testing or counseling.
- Proctor exams and trains all proctors in appropriate testing procedures
- Supervises work-study staff assigned to the department.
- Adheres to CCC Customer Service Excellence standards.
- Performs related duties as required.
QUALIFICATIONS
- Associate’s degree required with course work in Business, Human Relations, or Psychology, supplemented by four years of experience in student services. Bachelor’s degree highly desirable in Business, Psychology or a related area supplemented by three years of experience.
- Excellent verbal and written communication skills required along with the ability to communicate semi-complicated information to varied audiences.
- Strong analytical and problem solving skills needed to resolve student problems and concerns.
- Must be computer literate with demonstrated experience in applicable software.
Salary Range: $41,181 - $45,299
Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities.
Benefits information is found at https://www.ccc.edu/departments/Benefits/
WE OFFER: Excellent health benefits at a low cost; Investment plans 403(b) & 457(b); SURS Retirement Plan; Generous vacation, holidays, personal and sick days; Tuition Reimbursement and Public Service Loan Forgiveness. For a more detailed overview of benefits, please visit our benefits page.
This position is represented by the Local 1600 Union.
Chicago residency is required for all full-time employees within 6 months of hire.
We are an equal opportunity and affirmative action employer.
Thank you for your interest in CCC!
