Salary and Benefits
Salary Range: $5,083.00 per month to $7,228.00 per month.
PLEASE
NOTE: The starting salary placement depends on qualifications
and experience and is anticipated to be in the range of $5,083.00
per month to $6,156.00 per month.
Cal State East Bay offers a broad range of benefits that includes
medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b),
dependent and health care reimbursement accounts, life insurance,
vacation and sick, 14 paid holidays, one personal holiday and
tuition fee waiver.
For more information on the benefits program, please visit
our benefits website. The
CSU Total Compensation
Calculator demonstrates the significance of our benefits
package.
This position
may be eligible to participate in the Cal
State East Bay hybrid telecommute program subject to management
approval.
Classification
Student Services Professional II, Exempt
About Cal State East Bay
Cal State East Bay's beautiful main campus is located in the
Hayward hills with panoramic views of the San Francisco Bay
shoreline. Situated above the city of Hayward, the campus offers an
ideal setting for teaching and learning and yet easy access to the
many cities along the bay. The University has a satellite campus in
Concord, a professional development center in Oakland and a
significant presence online. Founded in 1957, Cal State East Bay is
one of 23 universities of the California State University system
(CSU). Cal State East Bay is recognized as a regionally engaged and
globally oriented university with a strong commitment to academic
innovation, student success, engaged and service learning,
diversity, and sustainability.
About the Position
Please Note: Review of applications will begin on Ocotobe 10,
2025.
The Office of Admission processes and evaluates applications at the
freshman, transfer, and graduate student levels focusing primarily
on domestic U.S. residents. The office provides some support for
the processing of International applications. The Office works
closely with Cal State East Bay staff, faculty, and members of the
community-at-large. Admission staff process applications and
related documents, determine residency, render admission decisions,
and proactively communicate with students in an accurate, timely
and efficient manner.
Under the general supervision of the Executive Director of
Admission and supervising Associate/Assistant Directors, the
Admission Counselor positions coordinate the processing,
evaluation, and advising of applicants for assigned groups.
Counselors must follow a wide and complex range of relevant
policies when making final admissions decisions. The positions are
also responsible for advising on Admission requirements, policies
and procedures to various audiences including prospective
students/applicants, high school/community college counselors,
faculty and staff. Working with other East Bay offices, counselors
also participate in the campus-wide effort to recruit prospective
students as well as supporting the transition of admitted
applicants to enrolled students.
Responsibilities
Process Transfer Student Applications
- Obtain all required information to determine eligibility using
electronically submitted application data and transcript
information.
Assess and interpret self-reported applicant information and
academic records for determination of eligibility for
admission.
Independently solve problems with individual applications by
obtaining additional information from applicants, counselors,
faculty and staff.
Interpret and apply policies to unusual cases and determine
when to refer unusual cases to supervisors.
Plan the processing and evaluation for an assigned portion of
the total applicant pool prioritizing work for different terms of
entry simultaneously.
Verify admitted applicants' eligibility for enrollment.
Evaluate Academic Documents and make Final Admissions
Decisions
- Evaluate applications according to all applicable policies for
CSU Eligibility and make final admissions decisions, including
calculation of total college units, calculation of overall GPA and
Required GE Courses.
- Evaluate individual college transcriptions for completion of
transferable units, required GE Courses and GPA.
- Independently evaluate transfer credit for current and
prospective applicants from test scores and/or accredited
institutions.
- Interpret transcript information and update student records
regarding University Writing Skills Requirement (UWSR) as
appropriate.
- Independently assess completion of additional specific course
requirements for impacted majors or special programs.
Advise students on admission requirements, policy and
procedure
- Advise prospective applicants regarding application processing
and eligibility requirements.
- Communicate with applicant populations in individual and small
group settings both on and off campus.
- Communicate admission requirements to educational counselors as
needed.
- Counsel denied applicants regarding options and
alternatives.
- Participate in campus events including Preview Day, Welcome
Day, Orientation, and related activities.
- Identify potential candidates who would benefit from
participation in special admission programs.
- Following general CSU and campus policies for the assignment of
transfer credit, determine and advise on requirements outside of
the major that transfer courses fulfill.
Minimum Qualifications
Experience
- The equivalent of two (2) years of professional experience in
one of the student services program areas or in a related
field.
- Experience should give evidence of competence and indicate the
potential for further growth.
- A Master’s degree in a job‑related field may be substituted for
one year of professional experience.
Education
- Equivalent to graduation from a four-year college or university
in one of the behavioral sciences, public or business
administration or a job‑related field.
- Additional specialized experience during which the applicant
has acquired and successfully applied the knowledge and abilities
shown above may be substituted for the required education on a
year‑for‑year basis.
Knowledge and Abilities
- Working knowledge of the practices, procedures and activities
of the program to which assigned; general knowledge of the methods
and problems of organizational and program management.
- General knowledge of research and interview techniques; and of
the principles of individual and group behavior.
- Ability to interpret and apply program rules and
regulations.
- Use initiative and resourcefulness in planning work assignments
and in implementing long-range program improvements.
- Obtain factual and interpretive information through
interviews.
- Reason logically; collect, compile, analyze and evaluate data
and make verbal or written presentations based on these data.
- Advise students individually and in groups on routine matters
where required.
- Recognize multicultural, multi-sexed and multi‑aged value
systems and work accordingly.
- Establish and maintain cooperative working relationships with
faculty, CSU administrators, student organizations, private and
public agencies and others in committee work, and student advising
and community contacts; and, rapidly acquire a general knowledge of
the overall operation, functions and programs of the campus to
which assigned.
- Demonstrated ability to make decisions and carry through
actions having implications with regard to other program or service
areas Services Office.
Condition(s) of Employment
Satisfactory completion of a background check (including LiveScan,
as appropriate), that may include, but is not limited to: criminal
records check, verification of academic credentials, licenses,
certificates, credit history, professional references and/or
verification of work history is required for employment. Cal State
East Bay will issue a conditional offer of employment to the
selected candidate, which may be rescinded if the background check
reveals disqualifying information, and/or it is discovered that the
candidate knowingly withheld or falsified information.
Unsatisfactory results may also affect the continued employment of
current Cal State East Bay employees who were conditionally offered
the position.
All background checks are conducted through the university's third
party vendor, Accurate. LiveScan is conducted through the
University Police Department.
EEO Statement
As an Equal Opportunity Employer, Cal State East Bay does not
discriminate on the basis of any protected categories: age,
ancestry, citizenship, color, disability, gender, immigration
status, marital status, national origin, race, religion, sexual
orientation, or veteran's status. The University is committed to
the principles of diversity in employment and to creating a
stimulating learning environment for its diverse student
body.
Other Information
All California State University campuses, including Cal State East
Bay, are smoke and tobacco-free. For more information, please visit
our website
here.
In compliance with state and federal crime awareness and campus
security legislation, including The Jeanne Clery Disclosure of
Campus Security Policy and Crime Statistics Act, the Cal State East
Bay Annual Campus Security Report is available
here.
Sponsorship
Cal State East Bay is not a sponsoring agency for Staff or
Management positions and we are not an E-Verify employer.
Mandated Reporter
The incumbent in this position may be considered a mandated
reporter under the California Child Abuse and Neglect Reporting Act
and will be required to comply with requirements set forth in the
CSU Executive Order 1083 as a condition of employment.
Advertised: May 21, 2026 (7:00 AM) Pacific Daylight
Time
Applications close: