"Transportation Supervisor"

Job Details

Posting Details

Working Title
Transportation Supervisor

Position Number
01427A

Department
TRANSPORTATION SERVICES

Location
Norfolk, VA

Type of Position
Classified

Type of Job
Full Time

EEO Category
H Service/Maintenance

Job Description

The Transportation Supervisor supports the daily operations, scheduling, and maintenance of the university’s transportation services, including the ODU Main Campus and the Medical Campus. This role ensures the safe, efficient, and reliable operation of transit programs, including fixed-route, on-demand, ADA and Special Event Transportation. The position involves direct supervision of drivers, coordination of transportation activities, vehicle inspections, customer service, and administrative support. The Transportation Supervisor is responsible for:
Supervising and coordinating transit operations including fixed route, on-demand, ADA, and Special Event Transportation requests.
Planning and scheduling driver assignments, ensuring appropriate coverage for all shifts, Special Event Transportation, and driving in situations of shortages.
Maintaining accurate operational records, including incident/accident reports, vehicle maintenance logs, and Special Event Transportation documentation.
Working with Transportation Manager and Vehicle Service Center to schedule vehicle inspections to ensure compliance with university safety standards; schedule preventative maintenance and repairs as needed.
Training, mentoring, and evaluating drivers on safety practices, customer service, and university procedures.
Responding to transportation-related inquiries, concerns, and emergencies in a professional and timely manner.
Supporting implementation of transportation technologies.
Assisting in reviewing policies and procedures to increase operational efficiency and reduce costs.
Monitoring and promoting compliance with all applicable federal, state, and university regulations and safety standards.

Knowledge, skills and abilities

Considerable knowledge of effective customer service and problem resolution techniques. Basic knowledge of the Commonwealth of Virginia Motor Vehicle laws. Working knowledge of occupational hazards, safety precautions, and regulations related to multi-passenger vehicle operations. Working knowledge of administrative processes, procedures, software and systems used in maintaining records, preparing a variety of documents with Microsoft Office, and other related administrative activities. Effective oral and written communication skills, including use of radio communications. Effective time management and organizational skills. Demonstrated ability to use technology including PCs, tablet computers, and network information systems. Demonstrated ability to interpret, inform and follow established Transportation and Parking Services policies and procedures. Demonstrated ability to accurately and legibly complete routine forms and reports. Demonstrated ability to respond quickly using sound judgment to make appropriate decisions in stressful situations.

Special licenses, registration or certification

Valid Virginia Class A, B, or C Commercial Driver’s License ( CDL ) with Passenger (P) Endorsement and insurable driving record.

Education or training

None

Level and type of experience

Considerable experience in passenger transportation, vehicle maintenance, and/or fleet management /operations or other related field.

Some supervisory experience in public and/or student transportation.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

Working supervisory experience in public and/or student transportation.
Some knowledge of Old Dominion University campus facility’s names and locations, and surrounding neighborhood streets or ability to learn quickly.

Conditions of Employment

Position is classified as essential personnel ; must be available for duty during emergencies, inclement weather, and university events. Requires a valid Commonwealth of Virginia Class C Commercial Driver’s License ( CDL ) with Passenger (P) Endorsement and completion of all university pre-employment requirements, including background check and driving record review.
Work schedule includes weekdays, evenings, weekends, and holidays as needed to support transit operations. Responsible for adherence to federal, state, and university transportation regulations, including DOT and ADA standards. Must demonstrate proficiency with technology (PCs, tablets, scheduling and fleet systems) and effective use of two-way radios and electronic communications.
Expected to supervise and train drivers, maintain accurate records, operate vehicles when needed, and respond promptly to service needs and emergencies. Position requires physical ability to conduct vehicle inspections, operate transit vehicles, and work in varying weather conditions.
All duties must be performed in accordance with university policies, safety standards, and customer service expectations.

This position is designated as sensitive. A fingerprint-based criminal history check will be required of the final candidate.

Annual Salary/Hourly Rate
Salary range between $44,192 to $65,383

Posting Detail Information

Job Requisition Number
S03060

Job Open To
General Public

Open Date
09/29/2025

Close Date

Open Until Filled
Yes

Special Instructions Summary

Please submit a Resume and Three (3) Professional References.

Criminal Background Check
The final candidate is required to complete a criminal history check.