"Undergraduate Academic Advisor"

Undergraduate Academic Advisor

Posted: 10-Dec-25

Type: Full-time

Categories: Social Work, Staff/Administrative

Internal Number: R141665

Fosters student success by identifying and implementing proactive strategies that help students stay on track to fulfill their educational goals. Advises students on university policy and procedures, program and degree requirements, and related academic matters. Assists in student orientation and teaches student survey/orientation course(s). Identifies new resources and collaborations for resolving student cases. Consistently directs students to appropriate resources. Completes routine work independently. For eligible students, provides additional specialized TRIO support services. Mentors new advisors and provides leadership in advising. Actively participates in advising professional development and stays current with technology for advising through ongoing training.

Provides and documents one-on-one advising to undergraduate students regarding degree and program options, academic standards, general education, prerequisite requirements, and major courses for specific degrees. Consults and/or elevates outstanding matters that students may have to advising program manager and university reporting protocols. Provides outreach and sustained advising for students dealing with academic, probationary, and financial concerns. Reviews and processes add/drops, places/removes academic holds, maintains advising records in university and grant platforms. Acquires information for students, including academic, career, financial, psychological, etc. resources. Consistently directs students to appropriate resources.

Under general direction, initiates, leads or completes simple to moderate special projects within unit or with external partners. May collaborate on projects led by others within unit or external partners. Independently seeks opportunities to engage in professional development.

May teach University survey course. Updates course materials and recommends course improvements. Able to modify delivery style to address learning styles. Grades course assignments and provides evaluative feedback to students.

Assists in student orientation. Coordinates advising activities, updates and enhances orientation materials. Supports logistics of the orientation program.

Qualifications

Minimum Education Required: Master's Level Degree (higher-education preferred) or 2+ years of equivalent experience. 0 years experience needed with a Master degree. Able to communicate complex ideas in a manner that adapts to student needs. Able to articulate specific information on course content, programs, and policies to a variety of audiences. Effectively builds relationships with students and possesses adaptive relational skills. Demonstrates advanced communication skills; able to provide detail and depth to information conveyed. Demonstrates and applies historical knowledge of the academic advising profession, including GE, enrollment plans, changing demographics, etc. Able to apply theory to advising practice, understand and follow FERPA guidelines, and engage in discussions with stakeholders. Ability to tailor advising interactions to accommodate or incorporate students individual needs. Able to assess a students potential for success in field of study and make appropriate referrals.

Preferred: 3-6 years experience preferred. Knowledge of student and university requirements and policies. Able to perform basic and advanced transactions in OnCourse and university/grant systems and platforms. Broad knowledge of course offerings, including knowledge of General Education requirements, major courses, and course sequencing. Understands needs of students from wide variety of backgrounds, needs of students eligible for TRIO services, and changing trends of students needs. Basic knowledge of student career development, able to refer to appropriate engagement resources.

Please include a tailored cover letter with your application and resume.

This position is a 3 year term position and will be fulltime with benefits.

The full benefits can be viewed at the link below and inputting the information specifics of the position. (i.e. staff, 100% FTE, & Term)

https://hr.osu.edu/benefits/eligibility

This job profile is a Undergraduate Academic Advisor 2 (S2 level) on the career roadmap.

The offer for this position will fall within this range based on internal equity, units available budget, and the candidates qualifications