Key Responsibilities:

• Greet and assist visitors, applicants and campus guests in a professional and friendly manner.
• Answer and route incoming phone calls, provide general information, and take accurate messages.
• Respond to basic inquiries about UG Programs, application processes and office procedures.
• Maintain an organized and welcoming reception area.
• Assist with data entry, filing, document preparation, and other administrative tasks.
• Support admissions events, including information sessions and campus visits.
• Collaborate with admissions staff to ensure smooth daily operations and timely communication.

Qualifications

• Must be a full-time student at Florida Gulf Coast University, at the time of hire and throughout the appointment.
• Strong interpersonal and communication skills.
• Ability to provide excellent customer service in a fast-paced environment.
• Comfortable managing multiple tasks with attention to detail.
• Proficiency with email, phone systems, and basic office software.
• Prior customer service or administration experience preferred.

Key Responsibilities:

• Greet and assist visitors, applicants and campus guests in a professional and friendly manner.
• Answer and route incoming phone calls, provide general information, and take accurate messages.
• Respond to basic inquiries about UG Programs, application processes and office procedures.
• Maintain an organized and welcoming reception area.
• Assist with data entry, filing, document preparation, and other administrative tasks.
• Support admissions events, including information sessions and campus visits.
• Collaborate with admissions staff to ensure smooth daily operations and timely communication.

Qualifications

• Must be a full-time student at Florida Gulf Coast University, at the time of hire and throughout the appointment.
• Strong interpersonal and communication skills.
• Ability to provide excellent customer service in a fast-paced environment.
• Comfortable managing multiple tasks with attention to detail.
• Proficiency with email, phone systems, and basic office software.
• Prior customer service or administration experience preferred.