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Job Title: Unit Clerical Associate - Harding Hospital (M, T, W) (3-11 PM - No Weekends)
Department: Harding | Nursing Administration
Scope of Position
The Ohio State University Medical Center is committed to enhancing the quality of care provided to patients. The Unit Clerical Associate (UCA) functions as an integral member of a team of care providers on a patient care unit reflecting a culture of cooperation, enthusiasm, and mutual respect. The patient care team provides patient care and supportive services that are directed towards achievement of patient care outcomes, maximizing the patient's involvement in his/her own plan of care, improving service levels, reducing the length of hospitalization and decreasing costs. Patients and their family will experience the benefits of patient focused care through the integrated skills of all care team members.
Position Summary:
The UCA coordinates the Unit Communication Center through issue identification, prioritization, decision-making, resource identification, time management and efficient work practices. Responsibilities include hospital client/guest relations; effective intra and interdepartmental communications; the accurate evaluation, organization and dissemination of information to the patient care team; maintenance of the health care information and records; the protection of patient privacy as it relates to health care records and information; maintenance of information technology and communication equipment in the Unit Communication Center; the integration of new information technology into the current practices and the provision of services that support the delivery of excellent patient care. The UCA provides these support services under the direction of the Registered Nurse in charge and in collaboration with other members of the patient focused care team
Minimum Qualifications
For Hire:
Strong reading, writing and simple math (add, subtract, multiply, divide) skills required. Basic computer and keyboarding experience required. Successful completion of UCA training program is required. Customer service experience preferred. Previous health care or service-oriented field experience, in an acute care setting preferred. Medical terminology beneficial.
On Going:
Demonstrates competency to meet essential job functions and the ability to adapt to the rapid changes that occur in health care. Demonstrates competency as an expert in hospital client/guest relations; attends hospital customer services training within six months. Maintains knowledge related to patient care issues, quality improvement, cost reduction, and current policies, procedures, and protocols. Meets mandatory educational and health requirements. Demonstrates computer skills required to meet job functions.
Additional Information: Location: Harding Hospital (0165) Position Type: Regular Scheduled Hours: 24 Shift: Second Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.
About The Ohio State University
The Ohio State University, one of the biggest and most comprehensive universities in the country, creates experiences that bring together expertise, ideas and resources to improve communities locally and globally.
Ohio State is regularly honored as one of the nation's top 20 public universities. With campuses and research centers throughout the state, the institution's unrivaled depth and breadth advance innovation, health care and research within Ohio's communities. For more than 150 years, Ohio State has inspired the next generation of leaders, discovering groundbreaking medical breakthroughs and finding solutions to the problems the world is facing now.
Ohio State also has a top-rated academic medical center and a premier cancer hospital and research center.
Ohio State offers more than 200 majors and programs — plus 500 specializations — for undergraduates, in addition to more than 230 master's, doctoral and professional degree programs and an estimated 12,000 course offerings.
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Ohio State provides access to opportunities and resources for all employees. Starting your first day, Ohio State offers you a comprehensive benefits package.
- WORK-LIFE: Flexible and remote work arrangements where applicable, child care program, and access to educational, athletic and cultural events.
- RETIREMENT: State pension and alternative options with competitive employer contributions, as well as optional supplemental plans.
- HEALTH: Medical, dental, vision and prescription coverage, life insurance, flexible spending accounts and wellness programming.
- TIME OFF: Paid vacation and sick time, parental and medical leave plus 11 paid holidays. Short and long-term disability options also available.
- FINANCIAL: Tuition assistance for employees and their dependents, adoption assistance, and discounts with preferred vendors and university partners.
- WELLNESS: Lifestyle spending account, employee assistance program, health reimbursement account, and employee wellness program.