Instructions to applicants:

2 positions available. PLEASE NOTE: All applications should contain complete job history entries, which includes job title, dates of employment, name of employer, supervisor’s name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

Required Experience and Skills:

• Bachelor’s degree.
• A strong commitment to the mission of Sul Ross State University.
• Must have at least two years of experience with enrollment services in any of these areas: Admissions, Financial Aid, or Recruitment; experience working in higher education or with college students; ability to drive and/or travel as needed; public speaking experience to large and small groups.
• General knowledge of college admissions guidelines and procedures in higher education recruitment; knowledge of PC operation and software programs (Banner, Imaging, Microsoft Office, etc.) with strong verbal, written and organizational skills, and public speaking (small and large groups); ability to plan and implement recruitment events in an organized and efficient manner; able to sit and use the computer for long periods of time; able to provide exceptional customer service via telephone, email and chat professionally.
• Some weekend work may be required. Must be able to work under stress, work independently and as a team member, and able to deal with people in a professional manner.

Preferred:

One year of admissions and/or enrollment management experience; Sul Ross alumni; fluency in English/Spanish.

Primary Responsibilities:

Summary: Meets annual enrollment goals set by the Director of Admissions and Executive Director for Enrollment Management by actively managing the enrollment funnel and recruitment process, as well as ensuring consistent prospect follow-up (University wide).

Duties:

1. Serves as a member of the Sul Ross State University Admissions team and manages a recruitment territory; markets University programs to prospective students, businesses, community groups, and other targeted audiences; attends college fairs and other on/off campus recruitment events/presentations.
2. Extensive local/out of town travel and prospect management within assigned regional territory; ensures the University is properly reserved for upcoming events.
3. Ensures successful management of assigned students by utilizing the University CRM to upload admissions documents received; notates any/all interactions for reference.
4. Consistent and strategic communication, including but not limited to in-person or virtual appointments, phone calls, direct mail, or email to encourage applications for admission and ultimately enrollment.
5. Counsels prospective applicants on the admissions process and provides basic financial aid information; responds with accuracy and immediacy to the needs of the prospect.
6. Completes routine office work and reports related to recruitment; works closely with Admissions Operations to ensure that submitted admissions documents are processed for acceptance purposes.
7. Attends Admissions team staff meetings and may serve on committees as needed or as directed by immediate supervisor.
8. Must be cross trained in the enrollment process for all student populations and provide coverage, as needed, so that recruitment events are not cancelled or delayed.
9. Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the University; includes trainings and/or conferences.
10. Working hours may include evenings, holidays or weekends depending on deadline requirements and special events.
11. Displays a clear understanding of the requirements of the Family Education Rights and Privacy Act (FERPA), regarding the privacy of student records and general information. Maintain the confidentiality of all conversations, incidents, and information processed and maintained by the University.
12. Responsible for personal safety and the safety of others and must exercise due caution and always practice safe work habits.