UX/UI Lead

Job Description

• Employment Type: Full-Time (35 hours per week)
• Duration: Continuing
• Remuneration: Level 8 from $127k + 17% superannuation & leave loading
• Location: Kensington NSW (Hybrid Working Arrangements)

Why your role matters

The Marketing & Digital Experience portfolio has been established to elevate UNSW’s global brand reputation, strengthen brand distinctiveness, showcase the University’s world-leading expertise across key societal impact themes, and support the delivery of the ambitious ‘Progress for All’ strategic plan.

Reporting to the Web & UX Manager, the UX/UI Lead is responsible for shaping intuitive, engaging and user-centred digital experiences across the University. This role provides leadership in defining and delivering the design vision for digital projects, partnering closely with cross-functional teams to create seamless and impactful user experiences.

The position also leads and mentors a small team, with two direct reports.

Specific accountabilities include:

• Lead a team of UX/UI designers, contributing to a data-driven and audience-focused team with a demonstrated commitment to collaboration, excellence and continuous improvement. Provide leadership support and coaching to evolve the team’s capabilities in line with global best practice across digital user experience and user-centric, accessible design.
• Lead the UX design of assigned UNSW projects with multi-faceted user experiences, from conceptualization to launch.
• Define and implement a token-driven semantic design system (e.g., colour, typography, spacing) to ensure consistency and scalability across platforms. Ensure effective communication with key stakeholders and provide advice to ensure designs are accessible, inclusive, and meet industry standards for usability and user-centered design.
• Maintain and enhance the Global Digital Experience Framework library to ensure knowledge transfer is accessible.
• Lead and facilitate technical discussions with product managers, developers, and other UNSW stakeholders to ensure design solutions are aligned with business goals and user needs and aligned with UNSW Brand requirements.