Verifications Coordinator

compliance with the Family Educational Rights and Privacy Act ( FERPA ) and institutional policies, and managing transcript requests. This position is also responsible for preparing enrollment and good academic standing student verification forms and letters, completing in-school deferment forms, reconciling NSC reporting, maintaining student records, answering incoming calls and emails, and providing assistance to those coming into the office. Type of Recruitment Knowledge, skills and abilities · Considerable knowledge of the principles of higher education and/or state and federal degree program enrollment regulations. · Considerable knowledge of FERPA and NSC regulations and processes. · Considerable knowledge of university operational calendars and information flow regarding student records, biographical data and University policies and procedures. · Exceptional skill in reviewing credentials and issuing verification documents; conducting educational-based research analyses, identifying problem areas, coordinating complex activities in support of student enrollment services, and promoting and evaluating statewide policies and assigned educational programs. · Exceptional customer service skills in a student-centric environment. · Considerable skill in accuracy and attention to detail to respond and interact with diverse populations. · Excellent organizational, communication, and time management skills. · Ability to both work as part of a team and work autonomously when appropriate. · Ability to apply knowledge of specialized enrollment program areas. · Ability to learn essential aspects of a student information system( SIS ). · Ability to use good judgment and discretion in handling sensitive issues. · Demonstrated ability to multi-task and not be hindered by frequent interruptions. · Ability to acknowledge errors in a timely and professional manner. Special licenses, registration or certification N/A Education or training N/A Level and type of experience · Considerable experience performing independent action within guidelines. · Considerable experience interpreting and applying policies and procedures. · Considerable experience contacting the public; students; parents; schools; faculty; staff; financial institutions; national, state, and local organizations; and subject professionals to provide educational information and technical assistance. Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification) None Conditions of Employment This position requires in-person reporting to an on-campus location. Annual Salary/Hourly Rate Salary range between $ - 50,000 to $55,000 Posting Detail Information Job Requisition Number S03281 Job Open To General Public Open Date 04/20/2026 Close Date Open Until Filled Yes Special Instructions Summary This position requires in-person reporting to an on-campus location. Criminal Background Check The final candidate is required to complete a criminal history check. College Home Page Department Home Page https://www.odu.edu/registrar Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757)683-3141. Alternative Hiring Process In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor’s legal duty to furnish information.