Veteran

Demonstrated ability to interpret, apply, and explain policies, procedures, and regulations.

Experience maintaining confidential and sensitive student records in compliance with FERPA and other applicable regulations.

Strong organizational skills with the ability to manage multiple priorities and meet strict deadlines.

Experience utilizing databases and student information systems to research, update, and maintain records.

Excellent written and verbal communication skills, including the ability to provide customer service to diverse populations.

Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and Teams.

Ability to work independently and exercise sound judgment in resolving routine issues.

Demonstrated punctuality and excellent attendance.

Preferred Qualifications:

• Minimum of two years of experience processing VA educational benefits (Chapters 30, 31, 33, 35, 1606, etc.).
• Experience serving as a School Certifying Official (SCO) with the U.S. Department of Veterans Affairs.
• Working knowledge of VA-ONCE, Enrollment Manager, or other VA certification systems.
• Knowledge of federal and state regulations governing veterans' educational benefits.
• Basic understanding of TXST administrative software including BDMS, LOGI, Banner, Degree Works, and various NET applications.
• Experience working in a Registrar's Office at a 4-year, state-funded institution.
• Experience evaluating degree requirements and academic records for benefit eligibility.
• Willingness to occasionally work outside normal business hours.
• Experience working with military-affiliated students, veterans, and dependents.

Job Description:
As the Veteran's Affairs Specialist, you will determine which courses are certifiable using degree plans, transcripts, etc. Certify tuition adjustments and coursework for payment. Audit VA student files, certifications, and corrections for accuracy and documentation. Advise/counsel veterans on application process for VA educational benefits. Assist with determining eligibility and processing Hazlewood and Department of Veteran's Affairs benefits.

Job Duties:

• Review and code information sheets. Determine which courses are certified using degree outlines, deficiency plans, transcripts, etc. Certify coursework for payment.
• Report changes in coursework/payment. Notify students of problems in a timely manner so that administrative changes can be made before deadlines.
• Audit VA student files, certifications, and corrections for accuracy/documentation.
• Calculate prior credit for transfer course work to accurately reflect students' academic progress.
• Oversee and assist with filing and tracking VA student electronic files.
• Advise/counsel veterans on application process for VA Educational Benefits.
• Assist with determining eligibility and processing Hazlewood and Chapter 31 benefits.
• Assist customers on phone and in person in a courteous and helpful manner.
• Establish and maintain federal and state training requirements as a school certifying official.

Additional Information to Applicants:
Applicant must attach a cover letter and resume.

Job Open Date: 09/22/2026
Job Close Date:
Open Until Filled: Yes
Normal Work Days: Monday, Tuesday, Wednesday, Thursday, Friday
Normal Work Hours Start: 8:00AM
Normal Work Hours End: 5:00PM

Posting Notices:


Legal and Required Notices:
Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

In accordance with federal law, all new employees must complete the Form I-9 and provide acceptable documentation verifying their identity and authorization to work in the United States. Texas State University participates in E-Verify, and employment is contingent upon the successful verification of work authorization. Employees are required to maintain valid work authorization to satisfy the conditions of Form I9 at all times during their employment and the university makes no implicit or explicit promises to financially support visa or permanent residency applications.

Quicklink: https://jobs.hr.txstate.edu/postings/58443"">https://jobs.hr.txstate.edu/postings/58443

For a detailed description of this position and to apply, visit https://apptrkr.com/9847127"">https://jobs.hr.txstate.edu/postings/58443 or call (512) 245-2557 or visit our office at 601 University Dr., J.C. Kellam Bldg., Suite 340.

About Texas State and San Marcos:
Texas State University is a emerging research institution located in the burgeoning Austin-San Antonio corridor and in the beautiful Texas Hill Country. It is the largest of eight campuses in the Texas State University System and one of the 75 largest universities in the country, with over 38,000 students and approximately 4,000 faculty and staff

Texas State is located in San Marcos, a growing community of over 50,000 people located about half way between Austin and San Antonio. Texas State enjoys a setting that is unique among Texas universities. The beauty of the crystal-clear San Marcos River and the stately cypress and pecan trees on the campus add to the charm of the university's picturesque setting. Our location on the banks of the San Marcos River provides outdoor recreational activities throughout the year.

Why work @ Texas State?
• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!
• Generous paid time off: vacation, holidays, sick days and many more!
• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program
• Great professional development opportunities: choose from a variety of workshops, training, online learning and even access educational leave opportunities and reimbursement for academic courses
• An inclusive Bobcat community: join our many social networks offered on and off-campus
• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions

By joining the Texas State Bobcat team, you'll be a part of one of the most beautiful, diverse, and growing universities in the nation.


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