Veteran's Affairs Specialist

• Bachelor's Degree
• Minimum of two years of experience in an office environment at an institution of higher education.
• Demonstrated ability to interpret, apply, and explain policies, procedures, and regulations.
• Experience maintaining confidential and sensitive student records in compliance with FERPA and other applicable regulations.
• Strong organizational skills with the ability to manage multiple priorities and meet strict deadlines.
• Experience utilizing databases and student information systems to research, update, and maintain records.
• Excellent written and verbal communication skills, including the ability to provide customer service to diverse populations.
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
• Ability to work independently and exercise sound judgment in resolving routine issues.
• Demonstrated punctuality and excellent attendance.

Preferred Qualifications

• Minimum of two years of experience processing VA educational benefits (Chapters 30, 31, 33, 35, 1606, etc.).
• Experience serving as a School Certifying Official (SCO) with the U.S. Department of Veterans Affairs.
• Working knowledge of VA-ONCE, Enrollment Manager, or other VA certification systems.
• Knowledge of federal and state regulations governing veterans' educational benefits.
• Basic understanding of TXST administrative software including BDMS, LOGI, Banner, Degree Works, and various NET applications.
• Experience working in a Registrar's Office at a 4-year, state-funded institution.
• Experience evaluating degree requirements and academic records for benefit eligibility.
• Willingness to occasionally work outside normal business hours.
• Experience working with military-affiliated students, veterans, and dependents.

Job Description

As the Veteran's Affairs Specialist, you will determine which courses are certifiable using degree plans, transcripts, etc. Certify tuition adjustments and coursework for payment. Audit VA student files, certifications, and corrections for accuracy and documentation. Advise/counsel veterans on application process for VA educational benefits. Assist with determining eligibility and processing Hazlewood and Department of Veteran's Affairs benefits.

Job Duties

• Review and code information sheets. Determine which courses are certified using degree outlines, deficiency plans, transcripts, etc. Certify coursework for payment.
• Report changes in coursework/payment. Notify students of problems in a timely manner so that administrative changes can be made before deadlines.
• Audit VA student files, certifications, and corrections for accuracy/documentation.
• Calculate prior credit for transfer course work to accurately reflect students' academic progress.
• Oversee and assist with filing and tracking VA student electronic files.
• Advise/counsel veterans on application process for VA Educational Benefits.
• Assist with determining eligibility and processing Hazlewood and Chapter 31 benefits.
• Assist customers on phone and in person in a courteous and helpful manner.
• Establish and maintain federal and state training requirements as a school certifying official.

Additional Information to Applicants

Applicant must attach a cover letter and resume.

Job Open Date: 09/22/2026

Open Until Filled: Yes

Normal Work Days: Monday, Tuesday, Wednesday, Thursday, Friday

Normal Work Hours Start: 8:00AM

Normal Work Hours End: 5:00PM

Quick Link: https://jobs.hr.txstate.edu/postings/58443

About Texas State University

Texas State University seeks candidates whose professional background includes embracing a diversity of people and ideas, a spirit of inclusiveness, a global perspective, and a commitment to community-building. As a federally designated Hispanic Serving Institution, we are especially interested in applicants who share a commitment to equity, and the high-quality education of students from historically underserved and systematically marginalized communities. Individuals from historically underrepresented groups are strongly encouraged to apply.

Texas State University is home to more than 38,000 students and 2,000 faculty members in the growing Austin-San Antonio corridor. A member of the Doctoral Universities: Higher Research Activity Carnegie classification, the university creates new knowledge, fosters cultural and economic development, and prepares its growing population of diverse students for the endless possibilities that await them as citizens of Texas, the nation, and the world.

Students at Texas State choose from 98 undergraduate, 91 master's and specialists, and 14 doctoral programs offered by 10 colleges (Applied Arts, The Emmett and Miriam McCoy College of Business Administration, Education, Fine Arts and Communication, Health Professions, Honors, Liberal Arts, Science and Engineering, The Graduate College, and the University College). With a diverse campus community including 50% of the student body from ethnic minorities, Texas State is one of the top 13 producers of Hispanic baccalaureate graduates in the nation. In fall 2019, there were 1,470 full-time faculty and 2,286 full-time staff. Research and creative activities have led to growing success in attracting external support. For FY 2019, Texas State had an annual operating budget of over $724 million. Texas State's Research and Development expenditures for FY 2018 were more than $64 million. The Alkek Library has more than 3.1 million titles in its collection. Additional information about Texas State and its nationally recognized academic programs is available at www.txstate.edu.

Mission

Texas State University is a doctoral-granting, student-centered institution dedicated to excellence and innovation in teaching, research, including creative expression, and service. The university strives to create new knowledge, to embrace a diversity of people and ideas, to foster cultural and economic development, and to prepare its graduates to participate fully and freely as citizens of Texas, the nation and the world.

Locations

Texas State's San Marcos campus is located in a growing community of 63,000 people in the Austin Metropolitan Area. Located in the Texas Hill Country, where blackland prairies roll into beautiful hills, Texas State enjoys a setting that is unique among Texas universities. The beauty of the crystal-clear San Marcos River and the stately cypress and oak trees on the campus add to the charm of the university's picturesque setting. Our location on the banks of the San Marcos River provides recreational activities for students throughout the year.

The Texas State Round Rock Campus is located north of Austin in Round Rock, TX. The Round Rock Campus offers the junior and senior level classes to complete a bachelor's degree, graduate degrees, post baccalaureate certification, and continuing education programs. The university's vision for Round Rock is to continue to offer quality academic programs that meet the workforce needs of Texas, especially focusing on academic programs that appeal to working adults, and to serve as a hub of health professions research and education.

Some positions may require teaching on the main campus and at the Texas State University Round Rock Campus.