"Vice President, Student Services (Academic Administrator) Fresno City College"

Job Details

Vice President, Student Services (Academic Administrator) Fresno City College
State Center Community College District
Closing Date: 3/23/2026 at 11:59 PM
Campus Location: Fresno City College
Start Date: 07/01/2026

Essential Functions:
ABOUT THE POSITION. Fresno City College is seeking an equity-minded Vice President of Student Services that will provide unifying and participatory leadership to a dynamic, complex, and diverse college. The Vice President will have the opportunity to advance the college's pioneering spirit and cultivate its supportive, innovative community.
GENERAL PURPOSE
Under policy direction of the College President, serves as a member of the President's Cabinet/Council and plans, organizes, directs and integrates the operations of the Student Services division at an assigned college to achieve the college's strategic goals and financial plan; manages and reviews short- and long-term planning to advance student access, equity and success for a diverse student body; provides expert professional assistance to the College President and other college and District management in areas of assigned responsibility; manages assigned functional areas to ensure compliance with District/college policies and procedures and all state and federal regulations and requirements; and performs related duties as assigned.
DISTINGUISHING CHARACTERISTICS Vice President, Student Services is distinguished from other Vice Presidents by its responsibility for providing leadership and vision for college-wide student services and ensuring an increase in student completion rates. Incumbents in this classification provide leadership for student services requiring a broad knowledge of the college's programs and services that provide equitable access to student support and educational planning. Accountabilities are broad in scope and require a high degree of administrative discretion.
ESSENTIAL DUTIES & RESPONSIBILITIES The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
1. Plans, organizes, directs, controls, integrates and evaluates work of Student Services for the college; with employees, develops, implements and monitors work plans to achieve goals and objectives; contributes to the development of and monitors performance against the annual student services and college budgets from various funding sources; manages and directs the development, implementation and evaluation of plans, work processes, systems and procedures to achieve annual goals, objectives and work standards; manages the area budget.
2. Participates in the selection and onboarding of full-time and part-time faculty, in coordination with their divisions/departments, selection advisory committees, and the Human Resources Department; oversees faculty teaching assignments and ensures contracted requirements for teaching loads; directs the scheduling of class offerings and classroom allocations; ensures the development and maintenance of assessment plans to measure instructional courses for student learning outcomes and adherence to accreditation standards to improve student learning; in collaboration with faculty, directs or conducts curriculum review, evaluation and planning to ensure the currency and relevance of college curricula in meeting student needs; ensures proper course sequencing to enable students to complete programs and meet degree and/or transfer requirements in a timely manner; assists managers and faculty with program accreditation; works to promote/maintain a collegial environment within the Student Services Office; mediates the adjudication of dean, director, faculty, staff, student and community conflict resolution and grievance processes.
3. Directs and manages the performance of assigned employees; directs and oversees the selection of employees; establishes performance requirements and personal development targets for direct reports; regularly monitors performance and provides coaching for performance improvement and development including timely evaluations; ensures accurate reporting of absence time; hears and acts on grievances; subject to concurrence by the College President and Human Resources, approves or takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with, Board Policies, Administrative Regulations, Human Resources procedures Personnel Commission Rules, and collective bargaining agreements.
4. Provides day-to-day leadership and works with employees to ensure a high-performance, service-oriented work environment that supports achievement of the college's and the District's mission, objectives and values; promotes workplace diversity, inclusion, cultural competency and a positive work environment.
5. Works closely with Guided Pathways and Equity Committees to advance the State Chancellor's Vision for Success; works with K-12, college, and university partners in the development of career and/or transfer pathways.
6. Provides administrative support and guidance to the College President in developing and implementing college-wide strategic plans, goals, objectives, policies and priorities; participates actively in the life of the college, the District, and participatory governance processes and initiatives by serving on or leading college and District-wide committees, workgroups, task forces, and councils; leads and directs employees in the development and application of new programs and initiatives to achieve institutional changes to achieve student achievement and higher efficiency, productivity and customer service in work processes.
7. Through deans, directors and employees, provides management oversight of Admissions and Records, Financial Aid, Student Success Programs, Counseling, and associated programs and services; ensures student services meet student needs and are integrated with instruction in an equitable and fiscally sound manner; works to develop/maintain professional settings that promote creative and productive work environments for faculty and effective learning environments for students; establishes project timelines, reviews progress on goals and plans and develops and reviews policies and procedures; collaborates with other Vice Presidents to ensure consistency and transferability of services throughout the District/college.
8. Through employees, oversees and directs the solicitation and administration of grants to ensure equitable access to education for disproportionately impacted student populations and other student-related programs and services; oversees the collection and analysis of research and planning data; works with deans and directors on the development of programs, project/grant plans and program policies and procedures; ensures grant goals and guidelines are met and fiscal operations comply with District, State Chancellor's Office and funding source requirements and audits; directs and manages the development and submission of reports, recommendations and plans.
9. Oversees academic integrity and student behavior and the administration of due process and student discipline; adjudicates the student appeal process and coordinates college responses to informal and formal grievances; maintains ongoing communications with other community colleges, four-year colleges and universities and professional organizations to coordinate policies and procedures on student services and behavioral intervention.
10. Oversees access to and availability of distance education and student services technology including systems, applications and related hardware; provides input on development of secure and actionable student tracking systems and technology infrastructure for college student services operations; develops and monitors the effectiveness of online student support services.
11. Provides leadership and management support to adapt facilities, course curricula and teaching methods and to provide auxiliary aids and accommodations to serve the learning needs and educational goals of students with verified disabilities.
12. Collaborates with other college and District vice presidents, deans, directors, and managers on developing, implementing and integrating District/college policies, procedures, and operational guidelines into college operations and on resolving unusual and complex business problems.
13. Represents the District/college and participates in state and national program training and development and professional group meetings; makes presentations to various groups within the District, other educational institutions, community organizations and governmental agencies.
14. Serves as a strategic advisor to the College President and may act for that individual in their absence.
OTHER DUTIES
1. May serve as Title IX Coordinator, Investigator, or other member of a Title IX Team.
2. Provides direct counseling to individual students in crisis or threat situations as appropriate.
3. Participates in planning for emergency preparedness training and activities.
4. Participates in planning for construction of new buildings and campus/education center expansion.
5. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.
6. Performs related duties as assigned.

Minimum Qualifications:
Education and Experience
Must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practices.

• A master's degree from an accredited college or university in a relevant field of study, and seven years of increasingly responsible experience as an academic administrator or in a faculty leadership role, at least two years of which years were in a management capacity involving student services functions, operations and activities, preferably in a California community college.

Licenses, Certificates and Other Requirements
A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program.
Desirable Qualifications:
Experience and skill with addressing issues of equity; recent experience working with African American, Latinx, Native American, and other racially minoritized students and an understanding of how historical patterns of exclusions of these groups in higher education shape patterns of participation and outcomes; willingness to examine and remediate one's relational practices to more effectively engage and support racially minoritized students; and a commitment to participatory governance, consensus building, and team approach to management.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of: [list abbreviated for brevity]
Skills and Abilities to: [list abbreviated for brevity]

Conditions of Employment:
219 duty days and 24 vacation days for a total of 243 days.

Salary and Benefits:
Starting annual salary is $192,218 - $216,344 based on education and experience. A doctoral stipend of $2,419 is available. In addition, the District offers an attractive fringe benefit package including medical, dental, and vision coverage for the employee and dependents, and life insurance for employees. Employees are also members of the California State Teachers' Retirement System (CalSTRS).

Selection Procedure:
To File an Application
Application materials will only be accepted electronically. Applications will be accepted until the position is filled. To be included in the first screening of applications, submit the following application materials by 11:59 p.m. on March 23, 2026.
1. A State Center Community College District application, which can be accessed online at SCCCD Career Opportunities.
2. Transcripts, unofficial copies accepted - must indicate conferred degree(s) that support the minimum qualifications.
3. A cover letter, of six (6) pages or less, noting how your qualifications and experience prepare you to address the Ideal Characteristics described on the Position page.
4. A current resume or curriculum vitae of no more than six (6) pages, describing professional experience, educational background, and other pertinent information.
5. A list of eight (8) references: including two supervisors (including one current), two direct reports (including a support staff member), two faculty members (or equivalent), and two community members. Include a contact number and e-mail address for each individual.
Note: References will not be contacted without the candidate's permission.
For questions about the application process, please contact:
Paola Zamora
Human Resources Analyst
paola.zamora@scccd.edu
(559) 243-7140