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Visitor Experience Representative I - Temporary

Closes:

Salary: $16 per hour

1,078

Overview

The Princeton University Art Museum welcomes applications for the position of Visitor Experience Representative I (VER I) to work at Art@Bainbridge, a gallery housed in the carefully restored colonial-era Bainbridge House at 158 Nassau Street, and the new Art Museum building, opening Fall 2025. This visitor-focused position provides the opportunity to welcome visitors to the newly constructed Art Museum, inspire curiosity and connection with the Museum's expansive collections, support a dynamic exhibition program, and promote an array of educational initiatives. As part of the Visitor Experience Team (VET) within the Education Department, VERs are responsible for providing encouraging and engaging experiences for all visitors.

This position is temporary.

About the Museum:

With a collecting history that extends back to 1755, the Princeton University Art Museum is one of the leading university art museums in the country, featuring collections that have grown to include more than 117,000 works of art, ranging from ancient to contemporary art and spanning the globe. Committed to advancing Princeton's teaching and research missions, the Art Museum also serves as a gateway to the University for visitors from around the world.

The bold and welcoming new Princeton University Art Museum is open daily at the heart of Princeton's campus. Admission is free to all. The Museum also operates Art@Bainbridge, a gallery project at 158 Nassau Street; two Museum Stores; and Mosaic restaurant.

To learn more about the Princeton University Art Museum, visit artmuseum.princeton.edu.

Responsibilities

  • Welcome visitors, provide orientation, and answer questions.
  • Provide information about Art@Bainbridge and the Art Museum, including collections, special exhibitions, programs, and membership.
  • Uphold and enforce Art Museum policies and procedures.
  • Support visitor amenities, including lockers and device rental.
  • Answer the Information Desk by phone and direct calls accordingly.
  • Ensure public spaces are properly set up and ready to accommodate visitors, including stocking brochures and Museum signage.
  • Support a variety of groups and programs scheduled throughout the day and coordinate logistics with Museum colleagues. This may include K-12 tours, public highlights tours, PU course visits, activities in the Creativity Labs, public programs, and membership programs.
  • Promote Art Museum membership and facilitate membership sign-ups.
  • Conduct visitor evaluations.
  • Track and record daily attendance.
  • Participate in mandatory team training and continuing education programs that include special exhibition materials and resources.
  • Lead highlights tours of the collection galleries.
  • Complete other tasks as needed.
  • Responsible for finding substitutes for any shifts the VERs cannot fulfill, especially last-minute cancellations, and a willingness to sub-contract for other team members as needed.
  • A flexible work schedule is required, which includes hours on Saturdays, Sundays, and some evenings. Approximately 10-14 hours per week.
  • Training will be provided, including emergency preparedness procedures.

Qualifications

Essential Requirements

  • Customer service experience required: experience working with the public, serving as front-line staff, and/or a penchant for connecting with visitors in a public forum.
  • Strong communication skills and comfort engaging with diverse audiences are required.
  • Must be punctual and reliable.
  • Commitment to providing current, accurate, and helpful information.
  • A willingness to engage in continuous learning about the collections, exhibitions, and events.
  • Proactive approach and solution-oriented attitude.
  • A background in art history is not necessary; a passion for the arts is strongly preferred.

Preferred Requirements

  • Proficiency in MS Office, including Teams, PowerPoint, Outlook, Word, Excel, OneDrive, and Zoom is preferred.
  • Experience working with EMS or other calendaring systems.
  • Fluency in more than one language is a plus.

Job details

Title
Visitor Experience Representative I - Temporary
Employer
Princeton University
Location
Princeton, New Jersey, United States
Published
Sep 15, 2026
Closes:
Nov 14, 2026
Job type
Part time, Staff / Administration
Field
Arts and Museum Administration
Salary

Salary: $16 per hour

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Frequently Asked Questions

🏛️What does a Visitor Experience Representative I do at the Princeton University Art Museum?

The Visitor Experience Representative I (VER I) welcomes visitors to Art@Bainbridge and the new Princeton University Art Museum, providing orientation, answering questions, upholding policies, supporting amenities such as lockers and device rental, promoting memberships, conducting visitor evaluations, recording attendance, and potentially leading highlights tours. The role reports through the Visitor Experience Team (VET) in the Education Department. Explore related museum and arts administration roles.

📋What qualifications and skills are required for this visitor experience job?

Essential qualifications include customer service experience, strong communication skills with diverse audiences, punctuality, reliability, and a proactive, solution-oriented attitude. Preferred skills include MS Office (Teams, PowerPoint, Outlook, Word, Excel, OneDrive, Zoom) and EMS calendaring; multilingual fluency is a plus. A background in art history is not required. Use the free resume template and review how to write a winning academic CV to showcase relevant experience.

⏰Is this position temporary, and what is the work schedule?

Yes, this is a temporary, part-time position requiring a flexible work schedule of approximately 10–14 hours per week, including Saturdays, Sundays, and some evenings. Staff must arrange substitutes for any shifts they cannot cover. Work locations include Art@Bainbridge at 158 Nassau Street and the new Princeton University Art Museum building opening Fall 2025. See administration jobs in higher education for other part-time opportunities.

📝How do I apply for the Visitor Experience Representative I role?

Submit your application through the Princeton University careers portal before the posting expiration date of November 14, 2026. Highlight customer service experience, public engagement, and any MS Office or EMS calendaring skills. Use the free resume template and free cover letter template to prepare a focused, professional application.

🎨Do I need a background in art history to apply?

No art history background is necessary, but a passion for the arts is strongly preferred. The Museum provides mandatory team training, continuing education on collections and exhibitions, and emergency preparedness procedures. If you are considering a career in arts administration, read about administration jobs in higher education.

🌍Does Princeton University Art Museum offer visa sponsorship for this temporary role?

The job posting does not specify visa sponsorship; candidates should confirm work authorization eligibility with Princeton University Human Resources. As an Ivy League employer, Princeton may have specific international hiring policies. Learn more about Ivy League schools and review US work authorization requirements before applying.

About the employer

Princeton University Jobs

Princeton University

4.0 Star Employer Ranking

Princeton University provides a diverse array of job and work opportunities, supporting its mission in education, research, and campus operations. These opportunities broadly fall into three main categories: academic and faculty positions, administrative and staff roles, and student employment. Princeton University Jobs - https://hub-princeton.icims.com/jobs/search Academic and Faculty Positions These roles focus on teaching, research, and scholarly activities, often requiring advanced degrees and expertise in specific fields. They include: Faculty roles : Tenure-track professors, assistant professors, associate professors, and full professors across departments like physics, computer science, arts, and more. Lecturers and instructors : Part-time or full-time teaching positions in various academic programs. Professional researchers and postdocs : Postdoctoral fellows and research associates involved in lab-based or theoretical research, such as in quantum science or plasma physics. Professional specialists and librarians : Specialists in areas like data analysis or curatorial roles at the Art Museum, and professional librarians managing collections and services. Recruitment for these positions is typically handled by individual academic departments, programs, the Art Museum, or the University Library. Interested candidates can explore opportunities through the Directory of Academic Units for contact information and apply via the AHIRE online system. https://fed.princeton.edu/cas/login Administrative and Staff Positions These non-academic roles support the university’s operations, infrastructure, and services. They are available on the main campus and at facilities like the Princeton Plasma Physics Laboratory. Key subcategories include: Managerial and professional roles : Supervisors, coaches, accountants, financial services specialists, grants managers, and administrative managers. Technology and IT positions : Software developers, IT support staff, and engineers in information technology. Technical and support roles : Laboratory support, research staff, operating engineers, tradespeople (e.g., electricians, plumbers), building services, groundskeepers, and campus security officers. Specialized featured areas : Health and safety officers, engineering positions (e.g., in facilities or research), campus dining staff (e.g., cooks, servers), and staff research support in various labs. These positions often emphasize skills in operations, safety, or specialized fields and may be open to internal candidates as well. To search and apply, use Princeton’s career portals: the main iCIMS site for managerial and office roles, a service-oriented portal for trades and security, and a research-specific portal for lab support. Featured jobs in areas like dining or IT have dedicated search links on the HR site. Student Employment Opportunities Princeton encourages students to work part-time to gain experience, build skills, and earn money, with options available both on and off campus. These roles are designed to be flexible around academic schedules. On-campus jobs : Service-oriented positions in dining halls (e.g., food service), libraries (e.g., shelving books, assisting patrons), or administrative offices. Research and academically oriented roles include lab assistants, research aides in departments like biology or physics, or project-based work in arts centers. These can be short-term (e.g., one semester) or long-term (spanning multiple years), and some may be remote. Off-campus jobs : Facilitated through the university’s Job Location and Development program, these include tutoring local students, childcare, or professionally oriented roles like internships with nearby organizations. They range from short-term gigs to ongoing positions. Benefits include competitive pay, mentorship from faculty or staff, professional development (e.g., resume-building skills), and fostering community connections. All university-affiliated jobs must be registered and applied for through the JobX Employment Portal, while off-campus employers post via registration with the financial aid office. Overall, Princeton emphasizes equal opportunity and inclusivity in hiring, with many roles offering benefits like professional growth and contributions to a vibrant academic community. For the most current listings, visit the university’s HR careers page or specific departmental sites.

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