Visits and Events Coordinator, Admissions

Benefits:

We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program.

Job Summary:

Provide dependable, professional, and hospitality-focused in-person support for campus visits and admissions events. The Visits & Events Coordinator works closely with the Senior Visit Manager to coordinate the operational details that create a seamless and welcoming experience for prospective students, families, and campus partners.

This position is primarily in person due to its highly collaborative and visitor-facing nature. Limited schedule flexibility may be available based on operational needs and demonstrated performance. Occasional evening and weekend work is required to support admissions events.

Salary:
Pay range $23.00 - $24.84 per hour
Actual salary offered is determined by the candidate's experience, education, skills, and other factors, including internal equity and university funding resources.

Job Status: Full time

Job Description:

What We're Looking For:

• Experience in event coordination, hospitality, customer service, admissions, or administrative support.
• Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously.
• An eye for detail and the ability to anticipate needs, identify potential challenges, and solve problems proactively.
• Proficiency with Microsoft Office and database systems; experience with CRM platforms is preferred.
• A proactive and self-motivated individual with strong initiative and follow-through.
• Excellent written and verbal communication skills and a warm, professional approach when interacting with others.
• Flexibility and adaptability in a fast-paced, collaborative environment.
• Knowledge and experience working with a diverse population is preferred.

What You'll Be Doing:

• Support the day-to-day operations of the Admissions front desk and visitor experience, providing excellent customer service to prospective students, families, and campus partners.
• Coordinate daily campus visit logistics, including visitor packets, meal passes, name tags, tour materials, hospitality details, and welcoming guest spaces.
• Coordinate group and customized visits, including scheduling, confirmations, individualized itineraries, visitor communications, and collaboration with faculty and campus partners.
• Coordinate the logistical execution of admissions events such as Preview Days, Sunset Tours, and other special programs.
• Submit and track work orders, room reservations, catering requests, event materials, registration numbers, planning documents, and event timelines.
• Assist with event setup, breakdown, walkthroughs, quality assurance, and day-of execution alongside student ambassadors and campus partners.
• Collaborate with Facilities, Dining Services, faculty, staff, and other campus partners to communicate schedules, timelines, and operational needs.
• Work alongside the Senior Visit Manager and student ambassador team, providing guidance during visits and events and assisting with training and preparation for admissions programming.

Qualifications:

• Bachelor's degree preferred or equivalent experience in event coordination, hospitality, customer service, admissions, or administrative support.
• Demonstrated organizational and project coordination skills.
• Proficiency with Microsoft Office and database systems; experience with CRM platforms is preferred.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities while maintaining strong attention to detail.
• Ability to work collaboratively with diverse groups of students, families, faculty, and staff.
• Commitment to excellent customer service and hospitality.
• Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU's Community Life Covenant.
• The job offer is contingent on the successful completion of a background check. PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local 'Fair Chance' laws.

Physical Requirements:

• Work requires a combination of sitting, standing, and walking, including extended periods of standing and walking during campus visits and admissions events.
• Use of computer equipment, including a computer keyboard, mouse, and monitor.
• Vision to read documents, email and other correspondence, and reports on paper and a computer monitor.
• Ability to communicate effectively with others in person and by phone.
• Ability to move event materials and supplies and navigate the university campus independently.
• Occasional evening and weekend availability is required to support admissions events.

At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God's love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.

Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.