"Workforce Specialist - Enrollment and Recruitment"

Job Summary

Incumbents serve as a college and/or community contact person for specific program(s), assist with the promotion and delivery of its services, assist with program management functions such as scheduling facilities, coordinating resources, maintaining program data, and preparing/disseminating program information.

Essential Functions

• Serves as a college and/or community contact person for specific program(s)/unit assigned; work may involve responding to inquiries and providing program information via phone or email, or in person
• Assists with the promotion and delivery of program services; work may involve preparing promotional materials; and coordinating with internal and external staff, departments, and/or agencies to promote and communicate information, and facilitate operations related to the program
• Assists with program management functions, as it pertains to unit assigned, to include scheduling facilities, coordinating resources, maintaining program data, and preparing and disseminating program information
• Prepares and maintains reports, records, logs, and other documentation to record information in a timely and accurate manner; work may involve researching and compiling information to facilitate departmental operations
• Responsible for performing a variety of fiscal operations tasks may include billing, AR management, reviewing submitted paperwork for accuracy and obtaining the required signatures. Creating documents for unit related processes
• Takes and posts client account payments. Researches client accounts to make sure payments are applied to the correct client. Work may involve balancing cash drawer daily and submitting daily closing reports
• Create and/or monitor all purchase requisitions for contractor payment or purchase of anything needed for services provided
• Perform other duties as assigned

Qualifications, Knowledge, Skills, Abilities and Physical Requirements

Minimum Qualifications:

• High school diploma or GED
• Four (4) years administrative support, program/project support experience, or directly related work experience

Knowledge, Skills and Abilities:

• Knowledge of principles and practices in assigned area of responsibility
• Knowledge of basic marketing principles and practices
• Knowledge of customer service principles
• Knowledge of computer and related software
• Knowledge of applicable Federal, State, and local laws, rules, and regulations
• Skilled in developing promotional materials and programs
• Skilled in researching and compiling information
• Skilled in providing customer service
• Skilled in preparing and maintaining records and reports
• Skilled in applying applicable Federal, State, and local laws, rules, and regulations
• Skilled in utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information

Physical Requirements

Positions in this class typically require grasping, hearing, keyboarding, reaching, repetitive motion, standing, talking, visual acuity and walking. The work is sedentary and requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly.

Supplemental Information

EEO Statement:
Metropolitan Community College is an Equal Employment Opportunity employer that prohibits discrimination or harassment of any person based on race, color, religion, sex, sexual orientation, gender identity, age, birth, ancestry, national origin, or disability. EOE/M/F/Vets/Disabled

Accommodations:
MCC is committed to the full inclusion of all qualified individuals. As part of this commitment, MCC will ensure that persons with disabilities are provided with reasonable accommodations in all aspects of employment, including the application process. To request an accommodation and/or a copy of the Americans with Disabilities Act applicant procedures, please contact the Office of Human Resources.