"Working Warhawk I - Computer Lab/Classroom Support Assistant"

Position Title

Working Warhawk I - Computer Lab/Classroom Support Assistant

Department

Information Technology Services

Job Open Date

12/15/2025

Special Instructions to Applicants

You are strongly encouraged to schedule an On-Campus Job Search Assistance appointment with the AUM Career Development Center before applying. Visit Handshake for available appointment dates/times. This posting requires a resume to complete the application. Students can request resume review assistance by sending .doc or .pdf resume documents to resumereview@aum.edu.

Please upload your current or upcoming class schedule to the section titled, “Student Schedule”.

Duties and Responsibilities

• Provide assistance and support to users for printers, computers and other equipment
• Provide proper lab sanitation and social distancing guidance to lab occupants, enforcing official campus policies as required
• Sanitize lab areas and equipment as users leave throughout the shift
• Ensure all equipment is treated with proper care and not removed without authorization
• Log equipment damage and malfunctions with management

Qualifications

• Friendly, enthusiastic and willing to learn
• Customer service skills
• Problem solving skills
• Ability to communicate effectively in spoken and written English
• Ability to work independently with minimal supervision
• Experience with maintaining computer hardware/software is desired
• Able to work nights and/or weekends

Quick Link

https://www.jobs.aum.edu/postings/7287