Rate My Professor Makoto Nakayama

Makoto Nakayama is a Professor in the School of Computing at DePaul University's Jarvis College of Computing and Digital Media. He earned a Ph.D. from the University of California, Los Angeles (UCLA) and an MBA from the University of Texas at Austin. Prior to his academic career, Nakayama worked as a software engineer on operating systems, a corporate business planning staff member focusing on technologies, and a product marketing manager for NetWare products. His transition to academia has been marked by progressive appointments at DePaul, culminating in his promotion to Full Professor, which was recognized during the university's 2021 Academic Convocation.

Nakayama's research interests include online consumer behaviors, cross-cultural online review analysis, enterprise system management, and IT applications for foreign workers. His publications have appeared in journals such as Information & Management, Journal of Information Technology, Tourism Management, and Information Processing & Management, as well as proceedings of international conferences. Key publications are: Nakayama, M., and Wan, Y. (2019). “Cross-Cultural Examination on Content Bias and Helpfulness of Online Reviews: Sentiment Balance at the Aspect Level for a Subjective Good,” 52nd Hawaii International Conference on System Sciences (HICSS-52), 1154-1163; Nakayama, M. (2017). “Exploratory Study on the Stability of Consumer Rationality in Judging Online Reviews,” Journal of Electronic Commerce in Organizations 15(1), 1-22; Nakayama, M., and Wan, Y. (2017). “Exploratory Study on Anchoring: Fake Vote Counts of Consumer Reviews over Information Quality Judgments,” Journal of Theoretical and Applied Electronic Commerce Research 12(1), 1-20; Nakayama, M., Wan, Y., and Sutcliffe, N. G. (2011). “How Dependent Are Consumers on Others When Making Their Shopping Decisions?,” Journal of Electronic Commerce in Organizations 9(4), 1-21; Nakayama, M., and Sutcliffe, N. G. (2005). “Exploratory Analysis on the Halo Effect of Strategic Goals on IT Effectiveness Evaluation,” Information & Management 42(2), 275-288; Nakayama, M. (2003). “An Assessment of EDI Use and other Channel Communications on Trading Behavior and Knowledge of Trading Partner: An Exploratory Study on Retailers and Suppliers,” Information & Management 40(6), 563-580. Additionally, he received the QM(+) Star Award for excellence in online teaching for the course IS 215.