Rate My Professor Michael Gross

Michael A. Gross is a Professor in the Department of Management at Colorado State University, where he has served for over 25 years, advancing from assistant professor to full professor. He earned his Ph.D. from Arizona State University in 1998 and a Master's degree from the University of Southern California in 1990. His academic career focuses on management, with particular emphasis on interpersonal dynamics in organizational settings. Gross teaches courses in negotiation and conflict management at the undergraduate, graduate, and executive levels, as well as organizational behavior and human resource management. He received the 2015 Excellence in Teaching Award from the College of Business and has earned numerous other honors for excellence in research, teaching, and service, including recognition for 25 years of dedicated service to the university.

Gross's research interests center on conflict management, negotiation, communication competence, crying in the workplace, trust and trust repair, verbal aggression, personality traits, and abusive supervision. He has published in prominent journals such as Decision Sciences, Journal of Organizational Behavior, Journal of Management Inquiry, International Journal of Conflict Management, Management Communication Quarterly, Journal of Applied Communication Research, and Journal of Management Education. Notable publications include 'Perceptions of conflict strategies and communication competence in task-oriented dyads' (2004), 'Playing Their Roles: Implementing Experience Design in a Restaurant Chain' (2012), and 'An Attribution Theory Framework of Crying at Work' (2017). His scholarship has accumulated over 1,694 citations. In leadership roles, he served as Editor-in-Chief of Negotiation and Conflict Management Research, Past Chair of the Conflict Management Division of the Academy of Management in 2016, and Scholar in Residence for the division. He has contributed to five editorial review boards and participated in faculty governance through committees like the Committee on Scholastic Standards. Gross has also delivered public lectures, including on framing communication in negotiations.