analyzes data to assess program effectiveness, supports continuous improvement efforts, and collaborates with faculty and student support units to enhance the first-year mathematics experience. This role contributes to institutional effectiveness by promoting evidence-based practices and equitable student achievement in mathematics.

Essential Job Functions

• Coordinate academic support services by overseeing the math shop operations, including tutor supervision, scheduling, and delivery of academic support aligned with student learning outcomes.
• Collect, analyze, and report program and student performance data to evaluate effectiveness and support continuous improvement and institutional efforts.
• Develop and implement targeted interventions to improve student engagement, retention and success in first and second year mathematics.
• Partner with faculty, advisors, and campus support services to align academic support with curriculum and enhance the first-year student experience.
• Recruit, train, and evaluate tutors to ensure high-quality support services and program operations.
• Ensure FERPA compliance and accurate records management while promoting services and contributing to ongoing assessment and improvement.

Minimum Qualifications

• Bachelor's degree in mathematics, education, higher education administration, or a related field.
• One or more years of relevant experience in higher education, student support services, academic advising, tutoring or program coordination.

Desired Qualifications

• Master's degree in mathematics, Education, Higher Education, or a related field.
• Experience teaching or supporting college-level mathematics.
• Knowledge of developmental education reform and co-requisite models.
• Experience designing or assessing academic support programs.