"Academic Advisor for Transfer and Returning Students"

With a strong commitment to student success, retention, and timely graduation, the Transfer and Returning Student Advisor will assist the director of academic advising in all aspects of advising and provides comprehensive, student-centered academic advising and holistic support for a diverse population of transfer and returning undergraduate students across all academic disciplines. This position develops and implements targeted programs and services that promote the successful transition, integration, and persistence of students, including part-time, post-traditional, online, and evening learners.

The advisor collaborates closely with other administrators, departmental faculty, program area chairs, and campus partners to deliver proactive, individualized academic advising to an assigned caseload of students. Key responsibilities include supporting students in academic planning, onboarding and transition, curriculum selection, and course sequencing in accordance with university and departmental policies. Additionally, the advisor designs and leads orientation and transition programs for transfer and returning undergraduate students, contributes to institutional retention efforts using data-informed practices, collaborates with the College of Graduate and Continuing Education by providing advising for CE students, and serves as a resource for advising-related initiatives across campus.

Duties and Responsibilities:

• Provide holistic support to students in achieving their educational goals through academic advising, transition assistance, and guidance on university policies, academic programs, and institutional resources.
• Develop academic plans for a diverse student population, including both individual advisees and student groups; monitor academic progress and provide guidance through key academic processes to support student success and retention.
• Assist students with registration, add/drop, withdrawals, and changes of curriculum. Review academic records for proper course recommendations.
• Design, coordinate, and deliver advising materials, programs, workshops, and events that promote student engagement, success, and retention.
• Stay current with university policies and procedures related to admissions, enrollment, and degree completion.
• Provide academic planning support to walk-in students during peak advising and enrollment periods throughout the year.
• Advocate for students by identifying barriers to success and making appropriate referrals to campus resources, ensuring continued support through resolution.
• Build and maintain collaborative relationships with faculty, staff, and key campus stakeholders.
• Communicate with faculty and Academic Deans across disciplines regarding student needs and concerns.
• Assist in recruiting, hiring, training, and supervising student employees and graduate assistants.
• Represent the advising office on university-wide committees and at institutional meetings.
• Serve as a club advisor for a transfer student national honor society that recognizes and celebrates undergraduate students.
• Attend and present at professional development events, including conferences and workshops at the local, regional, and national levels.
• Maintain proficiency in university technology systems including Banner, Degree Works, Starfish (Westfield 360), Argos/Managed Reporting, and Zoom.
• Perform other related duties as assigned.