Academic Advisor I, Graduate Programs

Wayne State University is searching for an experienced Academic Advisor I, Graduate Programs at its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Essential functions (job duties):

The Graduate Programs office at Wayne State University’s Mike Ilitch School of Business is seeking to fill an Academic Advisor I.

• Communicate effectively and accurately academic and non-academic requirements, policies, and procedures of the University and the Mike Ilitch School of Business.
• Maintain continuous advising relationships with students; engage students in comprehensive discussions ranging from initial program preparedness through career planning.
• Monitor and communicate with students using university systems, social media, small group formats, and face-to-face sessions, as appropriate.
• Coordinate recruitment and retention efforts within the Mike Ilitch School of Business.
• Work collaboratively with supervisors and experienced advisors while functioning with minimal supervision.
• Serve as a liaison with other university units; participate in meetings and contribute as an effective member of a team.
• Advise prospective and current graduate students within the Mike Ilitch School of Business by providing a comprehensive suite of advising services, including guidance on admission, registration, and graduation requirements.
• Conduct information sessions and provide academic advising on the main campus and at extension centers.
• Assist with the School’s recruiting efforts, including representing the department at corporate events, college fairs, and other recruitment activities; coordinate special programs as needed.
• Prepare, maintain, and update graduate work plans using Excel.
• Verify student eligibility and completion of certification and graduation requirements.
• Facilitate student orientation and information sessions.
• Continuously develop knowledge of best practices, policies, procedures, and technological tools related to academic advising and higher education.
• Maintain availability to work evenings and weekends as requested.
• Maintain availability to work a hybrid schedule, as required.
• Possess reliable personal transportation.

Qualifications:

• Minimum bachelor’s degree (Advisor I) in education, counseling, or a related field; master’s degree preferred.
• Minimum of three (3) years of academic advising experience at a university or community college level for Advisor I, working with a diverse student population.
• Demonstrated ability to quickly assimilate and apply extensive and complex information.
• Strong interpersonal skills with the ability to establish rapport with students, staff, parents, and community stakeholders.
• Prior experience in a higher education setting (preferred).
• Strong time management, organizational, written and oral communication, interpersonal, and creative problem-solving skills.
• Proficiency with computer applications; experience with Banner, Excel, and Salesforce preferred.
• Ability to work effectively both independently and within a team environment.
• Working knowledge of social media platforms (preferred).
• Knowledge of best practices in academic advising.
• Experience working with diverse student populations, including variations in ethnicity, gender, age, socioeconomic background, and first-generation status.
• Ability to support students with varying levels of academic preparedness.

School/College/Division:

H16 - School of Business Admin

Primary department:

H1608 - Business Admin Student Services (H1608)

Employment type:

• Regular Employee
• Job type: Full Time
• Job category: Academic/Faculty

Funding/salary information:

• Compensation type: Annual Salary
• Salary minimum: TBD
• Salary hire maximum: TBD

Working conditions:

Office environment

Job openings:

• Number of openings: 1
• Reposted position: No