"Graduate Student Success Coordinator"

Job Details

Posting Details

Position Information

Posting Number
S000936

Position Title
Graduate Student Success Coordinator

Department
Academic Affairs

Division
Academic Affairs

Supervisor Title
Assistant Provost for Student Success & Engaged Learning

Status
Full Time Regular

Salary Range
$45,000-$52,000

Position Summary

The Graduate Student Success Coordinator oversees academic advising and academic interventions for graduate students from the School of Business and Entrepreneurship, the College of Arts and Sciences, and graduate programs in Education. The coordinator facilitates a comprehensive academic support and engagement model that supports student achievement and growth, reflected in retention and persistence metrics across these graduate programs. They collaborate with constituents across campus to support an infrastructure for graduate student tutoring services in response to student and accreditation needs. The coordinator serves as liaison to Student Disability Services and Testing Services. They lead and facilitate Graduate Assistant orientation and programming. The coordinator establishes and maintains strong relationships with Program Directors, staff, and stakeholders involved in serving graduate students. Evening and weekend work may be required.

Description of Key Responsibilities

1. Provide proactive and holistic academic advising, including degree planning and management as well as monitoring academic progress and maintaining detailed records.
2. Oversee an orientation program responsive to the needs of a diverse graduate student population and the needs of their respective programs.
3. Lead orientation for graduate assistants and support their continued academic and developmental success. Facilitate graduate assistant supervisor orientations and the development of supporting materials.
4. Collaborate with campus partners to develop and support an infrastructure for graduate student tutoring services that is responsive to students’ needs and institutional accreditation efforts.
5. Leverage alumni relationships for advising and career readiness programming.
6. Promote teamwork and communication among campus departments engaged in efforts to promote student success, persistence, timely graduation, and career outcomes.
7. Foster a graduate student support culture that is inclusive and which champions diverse students in the attainment of their graduate education.
8. Create, deliver, and assess engagement opportunities that support holistic student development.
9. Meet the needs of students in different degree programs and modalities: online, in-person, certificate, and degree.

Required Knowledge, Skills and Abilities

Individuals must possess the knowledge, skills and abilities described below or be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Physical requirements of the job can be found on the last page of this document.

1. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College.
2. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion.
3. Demonstrated ability to handle sensitive issues and maintain confidentiality.
4. Demonstrated ability to perform duties with a high level of professionalism, flexibility, judgment, cooperation, diplomacy and tact.

Distinguishing Characteristics

The Graduate Student Success Coordinator works collaboratively with Student Success, inclusive of Student Disability Services, Testing, and Tutoring; Program Directors and Academic Deans; Admissions; HR; Registrar; and the Center for Career and Professional Development to understand and respond to graduate students’ needs. This position is responsible for developing and implementing programming, advising, and tutoring support for graduate students in CAS, SBE, and the department of Education. This position requires high energy and a passionate commitment to the holistic graduate student experience. The individual must be flexible and work cooperatively and flexibly with others, assisting other staff members in the performance of their work. The position requires interaction with faculty, students, and staff on a regular basis, both virtually and in person, to meet the needs of the diverse programs in these areas. Strong interpersonal skills are essential in developing programming and ensuring student engagement.

Education/Training

Education/Training: A bachelor’s degree required.

Experience

A minimum of two (2) years in an administrative support role and experience within an institution of higher education is preferred.

Licenses or Certifications

Is This a Temporary Position?
No

Employment Conditions

An offer of employment is contingent upon successful completion of the College’s background screening process.

Number of Vacancies
1