"Academic Success Coordinator"

Academic Success Coordinator

Job ID: 292858

Location: Statesboro Campus - Statesboro, GA OR Armstrong Campus - Savannah, GA OR Liberty Campus - Hinesville, GA

Full/Part Time: Full Time

Regular/Temporary: Regular

Department: Organizational Effectiveness, Leadership Development & Engagement

Job Summary

Oversee retention efforts of TRIO Student Support Services (SSS) for the Statesboro, Armstrong and Liberty Campuses.

This position has been identified by Federal Law (Jeanne Clery Act) as a Campus Security Authority (CSA), with significant student and campus responsibilities. CSA's are obligated to report crimes reported to them which occurred on campus, in public areas bordering campus and in certain non-campus buildings owned or controlled (leased) by the University.

Employment contingent on availability of soft grant/contract funds.

Responsibilities

• Train, supervise, and evaluate Academic Coaches
• Provide academic advising for students, including completing the Guided Plan for Success (GPS)
• Facilitate workshops, orientation sessions, and represent SSS at University functions (i.e. SOAR, Savannah Browse, FYE class presentations, etc.)
• Provide one-to-one coaching to participants reported as an early alert for academic concerns
• Administer academic, career, and student assessment, Program documentation and assessment
• Serve on institutional committees that provide opportunities for coordination of services with SSS, at the discretion of the Director
• Research and implement best practices in student retention and graduation strategies
• Provide financial aid and financial literacy workshops

Required Qualifications

Educational Requirements

• Master's Degree in Higher Education, Student Affairs, Leadership, Counseling, Social Work, or other related fields

Required Experience

• Two (2) years' experience teaching, academic or career advising, or academic coaching in a college setting
• Two (2) years' experience working with Student Support Services or similar projects for low-income, first-generation, STEM, veterans, ESL, disabled students, or other underrepresented populations

Preferred Qualifications

Additional Preferred Qualifications

• Demonstrated leadership on a project or program designed to increase student retention, graduation, or academic achievement
• Knowledge of financial aid process

Preferred Experience

• Prior experience with TRIO programs

Proposed Salary

$23.08 per hour

This is a non-exempt position paid on a biweekly basis.

Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to maintain effective working relationships with academic departments, faculty, staff, students, and local community
• Ability to maintain confidentiality and secure sensitive information
• Demonstrated experience in exercising discretion

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
• Demonstrated experience in exercising discretion
• Understanding of Department of Education laws/regulations governing TRIO programs
• Evidence of experience working in student support services or similar projects for low-income, first-generation, STEM, veterans, ESL or disabled students

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

Apply Before Date

Open Until Filled

Application review may begin as early as December 8, 2025.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.