"Academic Success Officer"

PRIMARY DETAIL

Empower students to thrive — design and deliver initiatives that transform the learning experience and maximise academic success!

• Salary Package: Annual base from $111,643 - $121,045 per annum (HEW 7), plus 17% employer's superannuation and annual leave loading
• Appointment Type: Full-time, continuing
• Location: Macquarie University, Wallumattagal Campus, Dharug land, North Ryde

About the Role

Are you passionate about helping students reach their full potential? Macquarie University is seeking an Academic Success Officer to join the dynamic Academic Success team within the Office of the Pro-Vice Chancellor, Education. In this role, you will design and deliver academic, digital, and professional literacies initiatives to maximise student success. This professional position includes delivering student-facing concurrent support initiatives, especially to those identified as being most at risk, supporting peer-led support activities, and designing and delivering impactful integrated or embedded workshops for students and/or staff.

You are committed to research-informed design and best practice in inclusive program delivery. High-level analytical and problem-solving skills, including the ability to think strategically and creatively, allow you to respond to faculty-specific needs and priorities. Equally, your positive and flexible approach to unexpected or changing circumstances enables you to support both colleagues and stakeholders thoughtfully and effectively.

If you are energised by the opportunity to transform coursework students’ learning experience, and thrive in a fast-paced educational environment, we'd love to hear from you.

About Us

The Deputy Vice-Chancellor (Academic) is the Chief Academic Officer of the University and is the member of the University Executive with overall responsibility for the planning, quality and delivery of education provided to Macquarie's undergraduate and graduate students. The Pro Vice-Chancellor (Education) is responsible for the University’s educational endeavour across all aspects of the educational lifecycle, including pathways and access, curriculum and educational capability development, educational outcomes and graduate success. The PVCE provides leadership in the development and implementation of strategies and programs to support the University’s education mission. The Academic Success team within this portfolio is responsible for the student-facing and staff-facing support to coursework students across the University.

To Apply

To be considered for this position, please apply online and attach your resume and a separate cover letter that outlines how you meet the selection criteria below:

• Postgraduate qualification in education, teaching, or an academic literacies-related field.
• Sustained relevant experience working with domestic and international students individually and in groups to support the development of academic and/or digital literacies and to maximise academic success at university.
• Demonstrated capability in the end-to-end design and delivery of curricular and co-curricular initiatives in partnership with academics and other stakeholders.
• Knowledge of the higher education sector and literature, including legislative and regulatory requirements relating to academic success and support for students.
• Excellent communication and interpersonal skills.
• Demonstrated capability to work productively with stakeholders in an exemplary professional, collaborative, and innovative team environment.

*Work hours may vary from time to time to accommodate business needs.

***This role requires a National Police Check Clearance and applicants are preferred to hold a current Working with Children Check (WWCC) or be willing to obtain one.***

**Note: This position is not available for visa sponsorship, and the successful applicant must have valid work rights in Australia.**

Specific Role Inquiries: A/Prof Pamela Humphreys, Director, pamela.humphreys@mq.edu.au

Applications Close: Sunday, 29 March 2026 at 11:59 p.m. (AEDT)

Why Join Us?

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation in 1964, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.

We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability. Take a look at the fabulous staff benefits on offer when you work at Macquarie University.

• Flexible, hybrid work arrangements
• 17% Superannuation
• Subsidised onsite parking options
• Extensive training and professional development programs
• Onsite childcare facilities to support working parents
• Onsite vacation care during school holidays
• Discounted health insurance
• Subsidised membership at our Sport & Aquatic Centre
• Access to an Employee Assistance Program for free and confidential support
• Convenient onsite GP, imaging, and physiotherapy clinics