"Accommodation Security Officer"

About the role

This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus*.

This is an exciting position at an international University based in the City of Bath for any applicant that is looking to help and support students and staff within a Higher Education setting.

The role is strongly customer focused and you must demonstrate an ability to perform well within a team and also be able to demonstrate the use of initiative whilst working alone when dealing with emergencies, medical first aid response, alarm activations and many other reported incidents.

Together with a team of security staff, you will be responsible for ensuring a safe environment throughout both campus and City campus, including student accommodation and other University Buildings.

About you

We’re looking for someone who can make a real difference to our students. You’ll be someone who:

• Communicates clearly and genuinely with students and colleagues
• Provides understanding, support, and outstanding customer service, especially in a pastoral care role
• Is confident using computers and can write clear, accurate reports
• Can plan and prioritise when things get busy or conflicting demands arise
• Stays calm and effective when dealing with challenging situations
• Enjoys working as part of a team to solve problems together

Full details, including shift patterns, are in the job description below.

Further information

The position covers the main University campus and City campus buildings off site.

The basic working week is of 38.5 hours which includes 36.5 hours + 2 hours contracted overtime; these hours will be worked on a rotating shift basis cover 24/7 365 days of the year and attracts 15% shift allowance; at times during staff shortages you will be required to work with other Campus teams and cover different shifts.

The appointment will be made subject to a Basic Disclosure & Barring Service (DBS) check being obtained.

What we can offer you

Campus Services New Starter bonus*.In addition to the great benefits Campus Services’ offers, this role is eligible for a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time positions.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select ‘Campus Services Employee Referral’ when answering the question ‘Where did you learn of this job?' and email campusserviceshr@bath.ac.uk the name of the person who referred you at the time of application.

* Both bonuses are subject to terms and conditions.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award.

Special Conditions

A DBS check is required for this position, Shift work that receives a shift allowance. Due to the nature of the role, the position involves driving and requires a valid UK driving licence, Night shift working hours, Uniform, footwear or personal protective equipment is supplied and is required to be worn, Lone working, Manual handling