Accounts Assistant - Helpdesk (Fixed Term)

University of Cambridge - Finance Division

Location: Cambridge

Salary: £31,236 to £35,608 per annum

Hours: Full Time

Contract Type: Fixed-Term/Contract

Placed On: 6th February 2026

Closes: 22nd February 2026

Job Ref: AG48765

An exciting opportunity has arisen to join the Finance Division Helpdesk team as an Accounts Assistant - Helpdesk.

The Helpdesk team provides specialist first-line support for various aspects of the Cambridge University Financial System (CUFS), including areas such as: User Administration, Accounts Payable, Accounts Receivable, iProcurement and Expenses, advising departments on best practice as well as being a point of contact for suppliers and customers of the University, ensuring calls and enquiries are dealt with in a timely and professional manner.

The Role

Reporting to the Accounting Services Team Leader, in addition to providing first-line support in the areas above you will also assist the Accounts Receivable, Payable and Cash Management teams in various areas including:

• eInvoicing
• Liaising with departments regarding allocation of payments to the University
• Preparation, verification, and reconciliation of International Payments
• Any other administrative and reconciliation assistance as required in these areas

Your Skills

You will possess the following:

• Strong abilities within processing accounting transactions
• Experience working independently and as part of a team
• Excellent interpersonal skills and telephone manner
• Intermediate knowledge of excel and working knowledge of Oracle Financials
• Experience of dealing with complex reconciliations
• Strengths of time management and attention to detail

Benefits

The University offers an excellent benefit package including:

• 36 days annual leave, inclusive of Bank Holidays
• Defined benefits pension schemes
• Family-friendly initiatives
• Career development opportunities
• Support for health & mental wellbeing
• Discounts on shopping
• Rental deposit scheme
• Public transport season ticket loans
• Tax-efficient bicycle and charity-giving schemes

Location

The University is supportive of hybrid working, where some work is undertaken on University premises and some in a remote working environment. The aim of our approach is to enable as many staff as possible to work in a hybrid way if they wish and where their role allows. This arrangement is subject to change and will not form a part of the contractual terms of the role.

To apply online for this vacancy and to view further information about the role, please click the 'Apply' button above.

Fixed-term: The funds for this post are available until 31 December 2027 in the first instance.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure and a security check.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

If you would like more information about this role, informal enquiries can be directed by email to Simon.Miller@admin.cam.ac.uk

If you have any questions the application process, please contact a Recruitment Administrator at Finhr_recruitment@admin.cam.ac.uk.

The closing date for applications is 22nd February 2027. The interviews for this role are planned to commence 27th February 2027.

Please quote reference AG48765 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.