BactiVac Administrator

University of Birmingham - College of Medicine & Health (CMH) - Research and Knowledge Transfer

Salary: Full time starting salary is normally in the range £27,166 to £28,768, with potential progression once in post to £32,145. Grade: 4

Contract Type: Fixed Term contract up to November 2027

BactiVac is a global vaccinology network that brings together members based in academic, industry and policy sectors to accelerate the development of vaccines against bacterial infections relevant to low and middle-income countries (LMICs). Since its establishment in August 2017, the Network has grown to over 2,400 members based across 92 countries, with 52% of our members based in LMICs. 

The BactiVac Network fosters partnership by providing catalyst project funding and training support. The Network also hosts Annual Network Meetings that bring our global membership together, allowing the exchange of ideas and supporting the generation of new collaborative partnerships across the Network.

Operational management and delivery of Network activity is devolved to the BactiVac Administrative team, which consists of the Network Operations Manager, Deputy Operations Manager, External Engagement Co-ordinator, Senior Events & Training Co-ordinator, Project Coordinator, Marketing & Communications Assistant and 2 Network Administrators.

Role Summary

We are looking to recruit an experienced Network Administrator who will be responsible for providing strong and effective administrative support across a range of Network activities. The postholder will support the administration of the Network’s systems and processes which underpin key Network activities. These include administrative tasks relating to Network membership applications, the delivery of events and project data entry of funding calls relating to research projects and training opportunities.

In all areas of activity, the post holder will be required to provide outstanding customer service and support and be confident in dealing with a variety of stakeholders at all levels within a range of organisations.

The applicant should have a successful track record of being able to work as part of a team, utilising their excellent communication and interpersonal skills to provide exceptional customer service, demonstrating outstanding judgement to successfully deliver outcomes within agreed timescales and to the required standard, be confident in dealing with a variety of stakeholders at all levels within a range of organisations and to work collaboratively within a small, dynamic administrative team.

Main Duties

• You will act as a point of contact to provide accurate and timely information and advice to internal and external customers and stakeholders on Network processes and procedures, answering queries promptly, providing guidance and resolving queries from initial contact to resolution. This will include recognising when queries need to be referred elsewhere.

Required Knowledge, Skills, Qualifications, Experience

• Evidence of the skills and ability to undertake the role. Previous experience of working in an academic programme delivery environment would be advantageous.
• GCSEs to a minimum of grade C/4 in English and Mathematics grade C minimum (or equivalent level 2 qualification).
• Good IT skills with working knowledge of standard Microsoft Office software.

Informal enquiries to Susan Pope, email: s.pope@bham.ac.uk

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

Valuing excellence, sustaining investment We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working