"Accounts Clerk Specialist, Grade D"

Position Title:

Accounts Clerk Specialist, Grade D

School/Division:

Enrollment Management

Office:

Student Enrollment, Engagement, and Success - Undergraduate Admission

Full Time/Part Time:

Full-Time

Description:

Reporting to the Director of Operations & Slate Innovation, the Accounts Clerk Specialist provides clerical support to the department. The Accounts Clerk Specialist performs a full range of duties as it relates to the processing of student records for the Office of Undergraduate Admission. Schedule subject to change due to the operational needs of the department.

Responsibilities include, but are not limited to:

• Monitors high volume Undergraduate Admission email inbox responding to inquiries about the department.
• Responds to prospective/current students, high school guidance professionals, parents, guardians, and fellow Admission team members appropriately and in a timely manner.
• Maintains applicant documents received via email inbox to correct student records in SLATE information system and Ellucian Banner.
• Maintains error lists and updates records to increase completed application pool to be read by Admission Deans.
• Organizes student applications and associated materials accurately and efficiently.
• Maintains hard copy documents and converts into electronic format.
• Inputs prospective applicant inquiries from high school recruiting events in SLATE information system.
• Assists with logging and tracking of student enrollment deposits.
• Interact with various departments on campus.
• May perform other duties not specifically identified above but which require the same degree of skill normally included within the above job title.

Hours: Monday through Friday from 9am to 5pm.

Subject to bumping

Qualifications:

• Excellent data entry skills required.
• Proficient in Microsoft Office including Word, Excel and Outlook.
• Must be detail oriented with good organizational skills.
• Ability to function independently and use proper judgment.
• Strong communication and customer service skills.
• Must have a flexible work schedule that could change based on the needs of the department, sometimes on short notice.

Preferred Qualifications:

• Knowledge of SLATE and Ellucian Banner Student information system preferred.

EEO Statement:

Hofstra University is an equal opportunity employer and is committed to extending equal opportunity in employment to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, physical or mental disability, marital or veteran status or any other characteristic protected by law.