"Student Accounts Manager"

Student Accounts Manager

Posted: 27-Feb-26

Location: Charlotte, North Carolina

Internal Number: 66593

Position Number: 000314

Department: Financial Services (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

• Rate Table for Tuition and Fee Assessment – Request detail codes, create new Fixed Tuition cohorts, and establish Banner rate table rules to ensure accuracy of tuition rates applied to students' accounts prior to fee assessment. Review English Language Training Institute (ELTI) tuition/course fee billing. Create Banner AR process schedules and manage issues with OneIT-Financial System Support. Monitor Billing Analysis report weekly for tuition discrepancies and update the rate table as needed. Provide updated guidance to Enrollment Management for the "Billing, Payments, and Refunds"