Compensation Type: Hourly
Compensation: $18.50
The Fiscal Specialist, Cashiers & Student Accounting provides
customer service and financial information to students and
third-party companies and organizations that pay students’ tuition
and fees and assists customers with questions regarding students’
accounts through direct contact by phone, in-person, and email.
This role assists with balance inquiries, processes payments for
tuition and fees, and reconciles student financial transactions,
statements, records, and reports. This position also assists
internal customers with deposits, disburses checks to students and
employees, and includes credit card, cash-handling and balancing
responsibilities.
Customer Service
- Assist students in completing their payment of tuition, books,
and other charges. Respond to questions from students and
third-party organizations about account balances, collection
processes, and transaction activity on students’ accounts.
Assist students in-person, over the phone, and by email during
regular business hours. Provide the same services in extended times
at the start of the academic semesters.
Receive and processes credit cards, checks, and cash for
processing and balancing. Review student concerns with their
accounts, investigates, and resolves according to college policy
and procedure.
Collaborate with other college departments to ensure students
are billed accurately based upon information in the student
information system and/or third-party contracts.
Use Excel to provide information to students and others.Stay
current on policies, procedures regulation and other guidance to
ensure accuracy of work and compliance with this such as FERPA,
PCI, cash handling requirements, and financial aid regulations.
Occasionally may work at our Delaware campus serving students.
Accounts Receivable
- Assist with invoicing, collection of tuition and fees, and
refunds, both directly for students and for third-party companies
and organizations, according to college policy and procedure and
terms of related third-party contracts.
- Work with Assistant Director and others in the department to
create processes necessary for an increasing number of new
third-party contracts.
- Provide information to companies on their websites, or their
Excel spreadsheets to enable payment for students’ tuition, fees,
and book and supplies, as needed. Ensure that information is
accurate and timely.
- Receive and processe tuition and fee payments. Analyzes and
reconciles student accounts. Analyze student account information
(e.g., billing, payments, and Financial Aid distribution).
- Examine records of amounts due. Document, analyze, verifie, and
post transactions to journals, ledgers, and other student records.
Verifie financial aid disbursements, monitors student accounts, and
ensure accuracy.
- Maintain student records, adding account notations and scanning
documents. Completes and maintains required documentation. Scan
balancing information, student vouchers, and student backup
documentation.
Culture of Respect:
- Fosters and maintains a safe environment of respect and
inclusion for faculty, staff, students, and members of the
community.
MINIMUM EDUCATION AND EXPERIENCE REQUIRED
- High School Diploma or GED.
- One (1) year of progressively responsible professional
experience.
*An appropriate combination of education, training,
coursework and experience may qualify a candidate.
*CSCC has the right to revise this position description at
any time. This position description does not represent in any way a
contract of employment.
Full Time/Part Time:
Union (If Applicable):
Scheduled Hours:
40
Additional Information
In order to ensure your application is complete, you must complete
the following:
- Please ensure you have all the necessary documents available
when starting the application process. For all faculty positions
(Instructor, Annually Contracted Faculty, and Adjunct), you will
need to upload an unofficial copy of your transcript when
completing your aplication.
- Prior to submitting your application, please review and update
(if necessary) the information in your candidate profile as it will
transfer to your application.
If you are a current employee of Columbus State Community
College, please l og in to Workday to use the internal application
process.
Thank you for your interest in positions at Columbus State
Community College. Once you have applied, the most updated
information on the status of your application can be found by
visiting your Candidate Home. Please view your submitted
applications by logging in and reviewing your status.
