"Administrative Assistant - Center for Behavioral Heath and Accessibility"

Job Description

**Administrative Assistant - Center for Behavioral Heath and Accessibility** **Southeast Missouri State University** **Salary:** Depends on Qualifications **Job Type:** Full-Time **Job Number:** 202600056 **Location:** Cape Girardeau, MO **Department:** Center for Behavioral Health and Accessibility

Position Summary

**Administrative Assistant** **Center for Behavioral Health and Accessibility** *Full-Time* **Primary Responsibilities:**

• Provide administrative support for counseling services and disability services.
• Schedule appointments (in-person/virtual) for professional staff (Counseling Services, Disability Services), as well as manage the text message reminder verification process
• Serve as the initial point of contact for the office, including meeting and greeting visitors, answering questions, providing information and resources, assisting in the completion of forms, and answering multiple telephone lines
• Handle confidential and sensitive materials in compliance with HIPAA, FERPA, and university policies. This includes managing confidential files, generating new counseling services, disability services, and annually shredding confidential files
• Maintain counseling wait list as needed
• Manage Titanium Schedule and Accommodate Disability Services Software, and maintain the statistics program
• Maintain and track databases for the statistical database, crisis team reports, and CLERY reports, and upload report incidents to Maxient Software
• Database maintenance and troubleshooting statistics
• Send notifications to faculty, and forward information to the Dean of Students for student absences
• Update the counseling and disability services websites as needed
• Respond to inquiries that require a working knowledge of other offices and their procedures, including the Dean of Student office, Residence Life, the Learning Assistance Programs, Disability Services, the University Police Department, etc.
• Process purchase requisitions and interdepartmental transfers, and monitor departmental budgets and expenses
• Prepare materials for events, arrange for facilities and meals, and make travel arrangements
• Compile monthly and annual statistics for yearly Counseling and Disability Services reports

Required Qualifications

• High school diploma or GED
• Possess critical thinking skills to assist students in crisis situations
• Excellent communication, interpersonal, and organizational skills, including the ability to remain calm under pressure
• Knowledge of Microsoft Office Word and Excel
• Knowledge of email programs
• Evidence of the ability to work independently with minimal supervision and as part of a team
• Evidence of accuracy in recording information and attention to detail
• Ability to interact positively with students, faculty, staff, and the public
• Ability to handle sensitive and confidential information
• Demonstrated complete administrative skills
• Demonstrated ability to handle multiple tasks with frequent interruptions
• Demonstrated bookkeeping experience
• Excellent organizational and time management skills
• Demonstrated experience and understanding of customer service

Required Information & Deadline

**Application Deadline**: To ensure full consideration, application materials listed below must be received by **April 8, 2026**. The position is available immediately and will remain open until filled. **To Apply**: Submit the following items by clicking on the **APPLY** button at the top of the job announcement. Applications submitted without a letter of interest and a resume will not be reviewed by the search committee.

• Letter of interest addressing required qualifications
• Current resume
• Names and contact information of three professional references will be asked for at a later date, if not submitted

Additional Information

**Department Website:** Center for Behavioral Health and Accessibility **About Southeast Missouri State University (SEMO):** Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching, and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high-quality, affordable education with a broadly representative student body, faculty, and staff that respects and celebrates a diverse learning community in a global society. SEMO Fast Facts | SEMO Strategic Action Plan