Administrative Assistant - Midvalley Dermatology

Job Summary

Administrative Assistants Perform a variety of administrative support duties for the Department of Dermatology to ensure office operations run smoothly and efficiently. Create and maintain files, compile reports, and manage, store, and disseminate information, ensuring security and compliance of information. Assist in planning department activities, manage meeting calendars, and make travel arrangements. Track expenses, monitor and order supplies, and schedule maintenance repairs. Remain knowledgeable of group / department policies. May make contacts of a sensitive, complex, and confidential nature.

This position is patient-sensitive and must fulfill all associated vaccination requirements, or be approved for an exemption, prior to the first day of work.

This position may be hired at a level II or III, depending on experience.

Responsibilities

• Calendaring for providers including out of office communications, meeting coordination with multiple attendees, and conference room reservations
• Provide support to medical staff with Epic pool management
• Answer incoming phone calls, and make outgoing calls to patients, etc.
• Facilitate and monitor Patient Assistance programs/enrollment
• Meeting scheduling, agendas, minutes, and following up on action items
• Update and maintain CVs
• Help coordinate travel and travel reimbursement
• Coordinate IT support and troubleshooting for providers
• Sort and prioritize mail
• Facilitate scheduling and other requests for high priority patients
• Support biologics tracking and orders
• QGenda schedule management for providers
• Perform clerical tasks
• Assist with department projects
• Other tasks as assigned

Work Environment

Nearly continuously: office environment. Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead.