Office Assistant (School of Medicine, Pediatric GI)

Specific Duties & Responsibilities

• Maintain calendar and schedule appointments and meetings.
• Complete various requests for office supplies and equipment.
• Assist with preparation of correspondence, manuscripts, and grant proposals.
• Type, format, edit, and proof materials and communications.
• Support the coordination and execution of special events.
• Make routine travel and hotel accommodations.
• Organize and maintain paper and electronic files.
• Perform data entry.
• Open, sort and screen mail.
• Support and organize various office activities and/or priorities.
• Collect documents and scan physical documents into digital formats.
• Resolve inquiries and advise on university procedures as needed.
• Greet and assist visitors and customers.
• Answer telephone, screen and assist callers, and relay messages.
• Other duties as assigned.

In addition to the responsibilities described above

• Manage incoming electronic faxes and distribute documents appropriately within the electronic medical record system.
• Scan, upload, index, and maintain patient medical records in accordance with departmental procedures and compliance standards.
• Ensure timely processing of patient-related documentation, including laboratory results, referrals, authorizations, and ancillary testing records.
• Assist with preparation, organization, and packing of purge files for off-site storage and records retention activities.
• Perform other clerical and administrative support duties as assigned to support daily clinic operations.

Minimum Qualifications

• High school diploma or graduation equivalent.
• Six months of related experience.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Customer service experience.
• Experience with electronic medical records systems.
• Ability to manage high-volume document processing in a fast-paced medical office environment.