Administrative Assistant Senior Healthcare
Provide direct administrative support for the leadership team of the Central Staffing Resource Department which is a 24/7. Utilize extensive computer skills and programs in all aspects of the job responsibilities. Provide direct support for the Nursing Clerical Services Training program. This includes onboarding new employee, HR support and tracking new employees progress. Work in a fast pace 24/7 staffing office. Must be proficient in departmental staffing processes. Participate in project work, workgroups and maintenance of personnel/staffing reports, Generate a variety of computer reports and spread sheets. Advise management of trends, concerns and suggested measures to maintain standards and continued improvements. Participate in Quality Improvement activities and ongoing departmental auditing and self-monitoring activities. Exhibit exemplary customer relation skills in interacting with various managers and department staff. Utilize multi-line phone system in many aspects of the work flow. Complete project work as assigned by manager. Must have exemplary attendance.
Required Qualifications
- High School diploma or equivalent and more than 4 years of experience
- Three to five years performing responsible office duties or an equivalent combination of education and experience
- Experience with OneStaff computer scheduling system
- Ability to manage timekeeping data from multiple sources
- Ability to learn and understand Nursing Contracts
- Knowledge of University and CSR Department procedures
- Proficient with Microsoft Office Suite and spreadsheets
- Experience in developing work schedules
- Ability to work independently and cooperatively
- Demonstrate ability to prioritize and complete tasks in a timely manner
- Able to utilize tracking and follow up skills to monitor and coordinate a large volume of work
- Demonstrate attention to details. Able to work under pressure when a high degree of accuracy is required
- Demonstrate excellent verbal/written communication skills
- Demonstrate a high degree of diplomacy, professionalism, and confidentiality
- High level of organization and time management skills
Preferred Qualifications
- Two years or more of college education
- Critical thinking skills and decision making experience
- Must be available to work weekends and holidays
This position is 24 hours per week for a 11:00pm-7:00am night shift, every other weekend and some holidays.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
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